Director of Services, Business Development

Anaplan; Greater London; On-site; GBP 100,000 - 130,000; Full time

Job summary

A leading software company in London is seeking a Director of Services, Business Development. In this role, you will drive growth by managing services bookings targets and collaborating with enterprise clients. The ideal candidate has over 10 years of professional services experience, a proven sales track record, and the ability to engage executive stakeholders. This position offers a unique opportunity to lead a world-class business development team and shape the company's professional services strategy.

Qualifications

• 10+ years of professional services experience within a SaaS or GSI organization.
• Proven track record of meeting and exceeding services sales quotas.
• Demonstrated experience in leading and developing services sales teams.

Responsibilities

• Own and deliver the regional services bookings target.
• Partner with VPs across Sales and Customer Success.
• Act as a thought partner to C-level executives.

Skills

Professional services experience

Client-facing skills

Business acumen

Agile methodologies

Job description

Director of Services, Business Development

London, United Kingdom

At Anaplan, we are a team of innovators focused on optimizing business decision‑making through our leading AI‑infused scenario planning and analysis platform. Our customers can outpace their competition and the market.

We are united by a commitment to our customers’ success and a Winning Culture that champions diversity of thought, leadership at all levels, ambitious goal‑setting and celebration of wins.

Our customers include Fortune 50 companies such as Coca‑Cola, LinkedIn, Adobe, LVMH, and Bayer among 2,400+ global firms that rely on our best‑in‑class platform.

Your Impact

As Director of Services Business Development, you will lead the strategy for our professional services team across EMEA. You will collaborate with customers, prospects, and internal leaders in Sales, Customer Success, and Alliances to architect and sell multifaceted planning solutions, build strong client relationships, and drive our services bookings to new heights.

What You’ll Do

• Drive Business Growth: Own and deliver the regional services bookings target by identifying and closing new and expansion opportunities with enterprise customers.
• Strategic Collaboration: Partner with VPs across Sales and Customer Success to build a robust pipeline, create accurate forecasts, and ensure alignment on go‑to‑market strategies.
• Solution Architecture: Act as a thought partner to C‑level executives, designing and positioning high‑value, data‑driven planning solutions that solve complex business challenges.
• Deal Management: Lead late‑stage sales cycles, from crafting well scoped proposals and Statements of Work (SOWs) to negotiating contracts and navigating legal and procurement reviews.
• Partnership Excellence: Manage and cultivate relationships with third‑party partners to create co‑delivery solutions and ensure optimal outcomes for our customers.
• Team Leadership: Guide and influence a world‑class business development team, fostering a culture of collaboration and success.

What You’ll Bring

• 10+ years of professional services experience within a SaaS or GSI organization, preferably focused on enterprise planning, analytics, or performance management.
• Proven track record of meeting and exceeding services sales quotas, with experience selling large, complex deals to enterprise accounts.
• Demonstrated experience in leading and developing services sales teams.
• Exceptional client‑facing skills with the ability to engage and build relationships with executive stakeholders.
• Strong business acumen with experience selling into various lines of business and industries.
• Deep understanding of the software delivery lifecycle, including requirements gathering, solution design, and data integration.
• Experience with Agile methodologies is a plus.

Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)

We believe that attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with partners and customers, and drives business success. In our environment, diversity, equity, inclusion and belonging aren’t just words on paper—they are what drives our innovation and connects us to what makes us a market leader. All people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect that makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [e-mail] before taking any further action in relation to the correspondence.

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