Digital Transformation Lead - Banking & Financial Services

The Candidate Ltd; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A consultancy in financial services is seeking a Senior Digital Transformation Lead to drive strategic change for Tier 1 banking clients. This leadership role focuses on modernising customer communications and enhancing operational efficiency. Ideal candidates will have consulting experience in financial services and a strong track record in managing senior stakeholders. The position offers a competitive salary, performance-based commission, and opportunities for career development.

Benefits

Competitive base salary

Annual bonus

Potential equity participation

Career development opportunities

Collaborative culture

Qualifications

• Proven experience in consulting or digital transformation within financial services.
• Confident managing senior client relationships and operating at board level.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead strategic transformation programmes for Tier 1 banking clients.
• Act as a trusted advisor to C-suite and senior stakeholders.
• Define and deliver communication strategies and transformation roadmaps.

Skills

Consulting experience in financial services

Understanding of retail banking operations

Managing senior client relationships

Identifying growth opportunities

Stakeholder management

Exposure to fintech

Job description

An established consultancy within the financial services sector is seeking a senior Digital Transformation Lead to lead strategic engagements across UK retail banking. This is a high-impact leadership role focused on modernising customer communications, driving enterprise-wide change, and shaping the future of digital experiences in financial services.

The successful candidate will take ownership of key client relationships, working closely with senior stakeholders to deliver transformation programmes that improve operational efficiency, reduce legacy systems, and enhance customer engagement.

This is a unique opportunity to join a growing practice backed by a global technology group, with direct access to senior leadership and the chance to influence the direction of the UK banking proposition.

What you'll be doing...

• Lead strategic transformation programmes for Tier 1 banking clients
• Act as a trusted advisor to C-suite and senior stakeholders
• Define and deliver communication strategies, operating models, and transformation roadmaps
• Collaborate across global teams to ensure cohesive client delivery
• Identify growth opportunities within existing accounts and new prospects
• Contribute to thought leadership and market positioning

What we're looking for...

• Proven experience in consulting or digital transformation within financial services
• Strong understanding of retail banking operations and customer communications
• Confident managing senior client relationships and operating at board level
• Commercially astute with a track record of identifying and growing client opportunities
• Excellent stakeholder management and communication skillsExposure to communications technology and fintech or operational transformation programmes

Benefits

• Competitive base salary with performance-based commission
• Annual bonus and potential equity participation
• Career development within a global technology-led environment
• Collaborative, forward-thinking culture

Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search.