Digital Trainer

Sirona Care & Health; Bristol; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading community healthcare provider in the UK is seeking a Digital Trainer to enhance staff digital skills in a dynamic training environment. This role requires delivering training both remotely and on-site, creating training materials, and collaborating with other departments. Candidates should possess a teaching qualification, significant experience in digital training, and strong communication abilities. This hybrid position offers competitive NHS benefits, including annual leave and pension participation.

Benefits

Full NHS benefits

27+ days' annual leave

Participation in the NHS Pension Scheme

Qualifications

• Significant experience of delivering IT/Digital training in various formats.
• Excellent organisational and planning skills.
• Ability to train users in person or remotely.

Responsibilities

• Support the Digital Training Manager in training development.
• Manage records of training and support delivered.
• Identify and escalate learner needs for effective digital skills.

Skills

Digital training delivery

Strong communication skills

IT skills

Organisational skills

Interpersonal skills

Teaching qualification

Experience with Microsoft Teams

Creativity in communication

Flexible workload management

Education

Teaching qualification (PGCE or degree)

Training qualification or equivalent

Tools

Microsoft Excel

Microsoft Word

Webex

Job description

Role Overview

Join our forward-thinking Digital Department and become part of the Digital Training Team, a group dedicated to equipping staff with the digital skills needed to deliver outstanding care. The team plays a crucial role in supporting colleagues across the organisation, offering a comprehensive range of digital training and fostering a culture of innovation and continuous learning. As a Digital Trainer, you'll help empower staff to make the most of digital systems and tools, contributing to the department's mission of driving digital transformation in healthcare. This hybrid role offers flexibility, with most training delivered remotely and up to two days per week based at Sirona HQ or other sites across the BNSSG estate.

Responsibilities

• Supporting the Digital Training Manager in the development and delivery of flexible and inclusive training, ensuring that users receive the necessary training to enable them to have the relevant IT skills for their roles.
• Led, develop and maintain professional training packages including training materials, training records and evaluation and assessment tools.
• Maintain an up-to-date record of training and support delivered.
• Responsibility for delivery of Digital training courses, including production, distribution and maintenance of appropriate course materials, preparation of training facilities, evaluation of feedback from training courses.
• Identify and escalation when learners do not have the skills required to use Digital systems effectively and offer appropriate learning and support opportunities.
• Management of our Digital Training pages on Sirona Connect intranet (hosted on SharePoint).
• Configuration and maintenance of training environments.
• Participation in systems testing and co-ordination with configuration staff.
• Work closely with the other Digital Departments and Sirona's Clinical / Corporate Services in delivering the aims of their Projects from a Digital Training perspective.
  Significant experience of delivering IT / Digital training and support in a classroom environment.
• Experience of delivering IT / Digital training remotely via Webex / Microsoft Teams type applications.
• Experience of training users on the use of mobile devices.
• Excellent organisational and planning skills to develop lesson plans and schedules.
• Strong written communication skills to support guidance document creation and record keeping.
• Ability to train and support users either in person, over the telephone or via Microsoft Teams.
• Excellent communication, interpersonal and organisational skills.
• Positive motivator and facilitator of change.
• Flexible approach to workload and ability to prioritise workload.
• Able to build and maintain relationships with a wide range of people.
• Knowledge of implementing new processes / systems.
• Experience of testing systems in a similar healthcare setting and ensuring defects are resolved.
• Experience of training end users in the use of Electronic Patient Record (EPR) or other Digital Record Systems.
• Able to demonstrate creativity in utilising different communication methods to engage stakeholders.
• Development or configuration of an e-learning platform.
• Experience in identifying and delivering commercial opportunities for training provision.
• Experience of configuring training environments in a similar health care setting.
• Training Qualification or equivalent experience as an IT / Digital trainer.
• Intermediate Microsoft Excel and Word skills.
• Valid driving license and own transport.
• Teaching qualification such as PGCE or degree.
• Evidence of on-going technical or systems development.

Legal and Equality Information

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Benefits and Conditions

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. We are Sirona care & health – England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change: Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.