Digital Products Developer

ENGINEERINGUK; England; Remote; GBP 35,000; Full time

Job summary

A leading charity organization in the UK is seeking a Digital Product Developer to enhance their digital platforms. You will design assets, implement AI solutions, and ensure content accessibility. The ideal candidate will have experience in digital content management and design tools. This position offers flexible working options, a competitive salary, and a supportive work environment.

Benefits

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Sustainable Travel

Career Development

Qualifications

• Experience writing and editing copy for digital platforms.
• Proficiency with content management systems (e.g., WordPress, Drupal).
• Familiarity with graphic design and video editing tools.

Responsibilities

• Develop and maintain digital platforms and tools.
• Provide technical support and troubleshooting.
• Conduct UX reviews to improve accessibility and effectiveness.
• Write and produce high-quality digital content, including copy and video.
• Support deployment of AI solutions like chatbots and predictive analytics.

Skills

Writing and editing for digital platforms

Content management systems (e.g., WordPress, Drupal)

Graphic design and video editing tools

Problem-solving skills

Written communication skills

Simplifying complex information

Data protection knowledge

AI and machine learning awareness

Adobe design software

Job description

Overview

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We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including websites, apps, live chat, booking systems, and internal tools.

Role Details

County/Borough: Home based

Office location: Home based

Contract type: Permanent

Work hours: 37.5 per week, 9-5 Mon to Fri – Flexible working to be agreed with line manager

Salary: 34,656.00 per annum

DBS required? NA

Police vetting required? No

Closing Date: 23/09/2025

Ref No: 6334

Documents: Digital Products Developer.pdf (PDF, 196.14kb)

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As Digital Product Developer, you will design compelling on-brand assets for our platforms, including visual, animated and written resources. You'll also support AI implementation, produce engaging content, and ensure our digital services are inclusive, accessible, and responsive to user needs.

Key Responsibilities

• Develop and maintain digital platforms and tools.
• Provide technical support and troubleshooting.
• Conduct UX reviews to improve accessibility and effectiveness.
• Write and produce high-quality digital content, including copy and video.
• Support deployment of AI solutions like chatbots and predictive analytics.
• Update websites and apps with engaging, accurate content.
• Implement SEO best practices to boost visibility and engagement.

You Will Have

• Experience writing and editing copy for digital platforms.
• Proficiency with content management systems (e.g., WordPress, Drupal).
• Familiarity with graphic design and video editing tools.
• Strong problem-solving and written communication skills.
• Ability to simplify complex information for diverse audiences.
• Understanding of data protection and digital safeguarding.
• Awareness of AI and machine learning concepts.
• Knowledge of design software, particularly Adobe software.

Key Deliverables

• Reliable digital products and solutions that meet business and user needs.
• Increased engagement across digital platforms.
• Responsive support to operational teams.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.
• Occasional travel to attend meetings will be required.
• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 09-10-25 and 20-10-25

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support is committed to recruiting with care and safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks may be required.

We are a Disability Confident Employer and offer a Guaranteed Interview Scheme for disabled candidates who meet essential criteria. We are happy to make reasonable adjustments during the selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered and started an application, we will contact you to advise of the amended closing date wherever possible.

We are an equal opportunity employer and are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.