Digital Product Manager - Ecommerce

Centrica; Windsor; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading UK energy company is seeking a Digital Product Manager to enhance customer experience and drive conversion in their Ecommerce team. The role focuses on leading digital channels and collaborating across functions for effective product delivery. Ideal for commercially-minded individuals with analytical skills and a customer-first approach.

Responsibilities

• Take ownership of key areas within our Ecommerce team.
• Lead the performance of associated digital channels, collaborating across digital, commercial, and marketing functions.

Job description

Overview

About your role: At British Gas, we’re on a mission to transform the relationship our customers have with their homes. We’re building connected products powered by innovative technologies and exceptional services. Through our trusted brands, we work closely with customers to understand their homes, their challenges, and their needs—continually improving our offerings to deliver value and drive business growth.

To help us achieve our ambitions, we’re looking for a commercially-minded, analytical, and customer-centric Digital Product Manager to take ownership of key areas within our Ecommerce team. This role will lead the performance of associated digital channels, collaborating across digital, commercial, and marketing functions to drive conversion, and enhance the customer experience.

Responsibilities

• Take ownership of key areas within our Ecommerce team.
• Lead the performance of associated digital channels, collaborating across digital, commercial, and marketing functions to drive conversion and enhance the customer experience.