Digital Operations Specialist – QCommerce & Data (Hybrid)

Co-op; Manchester; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A community-focused organization in Manchester is seeking a Digital Operations Specialist to support the QCommerce strategy. This hybrid role involves collaborating across the business to enhance customer services and improve operational efficiencies. Ideal candidates will possess strong IT and organizational skills, alongside a passion for QCommerce. The position offers competitive salary, a robust benefits package including annual bonuses, and a commitment to diversity and inclusion. Your journey at the Co-op is about more than a job; it’s joining a movement for community transformation.

Benefits

Annual bonus based on performance

28 days holiday plus bank holidays

Pension with up to 10% employer contributions

Subsidised onsite gym access

30% discount on Co-op products

Early access to pay

Virtual healthcare support

Colleague support service

Career development training

Cycle-to-work scheme

Qualifications

• Good general IT skills, particularly in Microsoft Excel including VLOOKUPs and pivot tables.
• Attention to detail with strong communication skills.
• The ability to develop process flows and analyze data reports.

Responsibilities

• Support the Digital Operations Manager in shaping QCommerce strategy.
• Develop training materials for store colleagues on QCommerce services.
• Analyze internal data to spot trends for improvement.

Skills

QCommerce and/or Parcel Services

Microsoft Excel

Organisational skills

Communication skills

Relationship building

Data presentation

Job description

A community-focused organization in Manchester is seeking a Digital Operations Specialist to support the QCommerce strategy. This hybrid role involves collaborating across the business to enhance customer services and improve operational efficiencies. Ideal candidates will possess strong IT and organizational skills, alongside a passion for QCommerce. The position offers competitive salary, a robust benefits package including annual bonuses, and a commitment to diversity and inclusion. Your journey at the Co-op is about more than a job; it’s joining a movement for community transformation.