Digital Marketing, CRM & Insight – Industrial Placement

Daimler AG; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive company in Milton Keynes is offering a Digital Marketing, CRM & Insight Industrial Placement for university students. The role focuses on customer communications, data analysis, and project coordination for a dynamic team in a fast-paced environment. It requires excellent communication, a proactive approach, and a desire to work in marketing or financial services. Competitive salary and comprehensive support are included, along with 25 days of holiday and opportunities for personal development.

Benefits

Competitive salary

25 days holiday

Pension scheme

Employee Assistance Programme

Wellbeing resources

Qualifications

• Must be a university student available for a 12-month placement.
• Experience or desire to work in financial services or marketing.
• Exceptional communication skills in English.

Responsibilities

• Support brand compliance in customer communications.
• Conduct audits of digital assets for adherence.
• Assist in customer communication testing and feedback analysis.
• Coordinate various projects and briefing processes.
• Analyze data to produce insightful reports.

Skills

Communication skills

Proactive mindset

Competent in Microsoft Office

Curiosity to learn

Education

Working towards a degree in Business Management, Marketing or Project Management

Job description

Tasks

Job Title: Digital Marketing, CRM & Insight – Industrial Placement

Closing Date: 23 January 2026

Please note Industrial Placements are only applicable for university students, and will be a 12-month fixed term contract, commencing summer 2026 and ending summer 2027.

About us

AtMercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear, we support you for being you.

Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and our colleagues. We ensure that everyone has an equal opportunity to learn and develop.

We want to celebrate your individuality, embrace your personality and welcome you into our culture. It’s the differences of our colleagues that enable us to thrive. We believe our backgrounds, skills and cultures contribute to our shared culture and help us deliver outstanding Customer Experience. Inclusion is the driving force behind our ethos.

At MBFS, we are committed to being a Menopause Friendly Employer. We offer wellbeing support options and resources to assist if you are directly affected by the Menopause, or are supporting someone who is going through the Menopause.

How you’ll play your part

We are looking for enthusiastic Industrial Placement students, who want to put their financial awareness, communication skills and commercial acumen to the test, to join us in our Digital Marketing, CRM & Insight team for a 12-month placement. From day one, you’ll be in the thick of it, working in a fast-paced and results-driven team, delivering on topics such as Customer Journey, Digital Communications and CX Research projects. You’ll think creatively, shape trends and deliver outstanding work.

Main Accountabilities

As a valued member of our Digital Marketing, CRM & Insight team, you will play a crucial role in supporting various initiatives, gaining hands-on experience in a dynamic environment. Your accountabilities will include:

• Brand & Communication Compliance: Review customer communications to ensure they meet our brand guidelines, tone of voice, and consumer understanding principles.

• Digital Asset Auditing: Conduct regular, thorough audits of brand websites and other digital tools. This involves checking copy, imagery, and formatting, and proactively documenting and raising any required changes for resolution.

• Customer Communication Testing: Support with comprehensive testing across all communication channels, including email, SMS, and web, to ensure optimal performance and user experience.

• Project Coordination & Briefing: Take ownership of briefing external agencies and internal stakeholders on new projects and requirements. This could range from creating new point-of-sale assets to developing CRM applications for finance retention. You’ll be responsible for writing clear briefs, tracking progress from start to finish, keeping stakeholders informed, and coordinating necessary resources.

• Customer Feedback Analysis: Review customer feedback and produce reports, preparing concise updates and management summaries to inform strategic decisions.

• Data Analysis & Insights: Analyse and format data tables and outputs, identifying key trends and providing actionable recommendations to drive continuous improvement.

About you

• Working towards a degree in Business Management, Marketing or Project Management related subject.

• An excellent communicator.

• Able to challenge the norm and constantly look for improvements.

• Competent in using all aspects of Microsoft Office and confident with general IT packages.

• Proactive, curious to learn, and open to new ideas and perspectives.

• Considered in your approach, supporting your peers to succeed.

• Have a desire to work in marketing and/or the Financial Services industry.

What’s in it for you?

As well as the opportunity to work in a fast-paced environment, with a great team and culture, we’ll offer you a competitive salary and 25 days holiday per year. On top of that, you’ll also be able to join our pension scheme.

We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders and the Inclusion Advocates, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.

Through the doors of Mercedes-Benz Financial Services, you’ll find a passionate team working to put our customers first. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity to learn and develop. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

What’s next?

When you apply, you’ll be asked to complete a short online application where we’ll ask that you include current CV. You’ll also be asked some application questions, including your current salary information. The Mercedes-Benz recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us; we consider this an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system called Taleo – you will be given access to a candidate zone in the system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as [e-mail] for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Mercedes-Benz Group AG at the following address: Mercedes-Benz Group AG, HPC E600, 70546 Stuttgart, [e-mail].