Digital Business Partner

NHS; Sutton-in-Ashfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading NHS Foundation Trust in the UK is seeking a Digital Business Partner to implement customers’ ICT strategies and manage service delivery issues. You will provide expert ICT advice and lead projects while working closely with various stakeholders. The ideal candidate has extensive ICT experience and strong communication skills. This role offers a dynamic working environment and the opportunity to make a significant impact on healthcare technology.

Qualifications

• Managerial experience in ICT.
• Extensive ICT experience.
• Effective written and oral communication skills.

Responsibilities

• Support the development and delivery of NHIS services to customers.
• Act as the main point of contact for NHIS customers.
• Manage projects and supplier teams.

Skills

Knowledge, training and experience in ICT

Effective empathy and persuasive skills

Ability to negotiate

Advanced keyboard skills

Microsoft Office - advanced use

Ability to work with supplier contracts/costs

Education

Educated to degree level or equivalent qualification/experience

Tools

Microsoft Office

Job description

Sherwood Forest Hospitals NHS Foundation Trust

Digital Business Partner

The closing date is 04 December 2025

Nottinghamshire Health Informatics Service (NHIS) is a leading provider of Information Management & Technology (IM&T) services, supporting health and care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We deliver digital services including infrastructure management, cyber security, technical support, project management, and training. Our collaborative approach helps improve health and care services for citizens, supporting over 13,000 users at nearly 800 sites.

As a Digital Business Partner, you will play a pivotal role in supporting the implementation of customers’ ICT strategies, acting as the main point of contact for NHIS customers and suppliers for non‑fault related matters. You will provide expert ICT advice, manage projects and supplier teams, and facilitate the resolution of service delivery issues. This is a dynamic role requiring strong relationship management, technical expertise, and the ability to communicate complex information clearly.

Key Responsibilities

• Support the development and delivery of NHIS services to customers
• Represent NHIS at customer and supplier forums
• Manage opportunities, account management calls, and service delivery problems
• Liaise with NHIS Service Desk, ICT specialists, customers, and suppliers
• Assist with communications between NHIS teams, suppliers, and customers

About us

We are an award‑winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically‑led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King's Mill Hospital as the only ‘outstanding’ NHS‑run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Person Specification

Knowledge Requirements

• Knowledge, training and experience in ICT
• Effective empathy and persuasive skills
• Ability to negotiate
• Ability to work with supplier contracts/costs
• Advanced keyboard skills
• Microsoft Office - advanced use
• Ability to act and work flexibly and on own initiative
• Ability to concentrate in stressful situations and when interrupted
• Knowledge/appreciation of the ICT requirements of CCGs, GP IT and Acute Care
• Experience/knowledge of: PRINCE2/ITIL
• Data Protection Act
• Freedom of Information Act
• GMS Contract
• GPSoC Contract

Qualifications

• Educated to degree level or equivalent qualification/experience
• Microsoft Office

Experience

• Managerial experience in ICT
• Extensive ICT experience
• Experience of communicating and explaining ICT issues
• Experience of negotiating with suppliers
• Experience of purchasingExperience of managing projects
• Experience of inter‑organisational working
• Organising and chairing meetings
• Effective written and oral communication skills

Contractual Requirements

• Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
• The ability to travel between NHIS sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust