Diagnostic Technician

Stellantis &you; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service provider in Newport is seeking an experienced Vehicle Technician skilled in diagnostics, to join their aftersales team. The successful candidate will enjoy a competitive salary alongside industry-leading benefits including company car schemes, training opportunities, and pension contributions. Responsibilities include customer satisfaction, vehicle health checks, and maintaining workshop standards. An NVQ in Motor Vehicle Technology or equivalent is essential for this role.

Benefits

Additional salary uplift for MOT qualified technicians

Company Car Scheme

Exclusive discounts on services

Generous pension contributions

Annual leave increasing with service

Employee assistance programme

Training and development opportunities

Qualifications

• Experience in automotive diagnostics and repairs essential.
• Strong ability to work well in a team and coach colleagues.
• Commitment to health and safety standards.

Responsibilities

• Ensure Quality and a first time fix to delight customers.
• Complete vehicle health checks and promote services.
• Communicate effectively with workshop supervision.
• Maintain a clean and safe work environment.

Skills

Diagnostics expertise

Continuous learning

Technical assistance coaching

Education

NVQ in Motor Vehicle Technology or City & Guilds Level 3

Job description

Responsibilities

• Ensure Quality and a first time fix to delight our customers every time.
• Complete video vehicle health checks to highlight any issues & sell‑up opportunities.
• Communicate with workshop supervision regarding work progress.
• Develop your skills & knowledge via regular training including EV.
• Assist and coach your colleagues with technical assistance.
• Maintain a clean & safe work bay.
• Complete MOTs in line with DVSA standards.

About the role

We are looking for an experienced Vehicle Technician with a knack for diagnostics, a passion for continuous learning, and a drive to work on Stellantis brand products as a key member of our successful aftersales team. The ideal candidate will hold an NVQ in Motor Vehicle Technology through IMI or a City & Guilds Level 3 qualification, at a minimum.

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and bonus opportunities.

Location

Diagnostic Technician based at our Newport Dealership: Newport Retail Park, Seven Stiles Ave, Spytty Rd, Newport NP19 4QR, United Kingdom

Career Opportunity

Career Opportunity in a manufacturer owned dealership

Benefits

• Additional £91 per month salary uplift for MOT qualified technicians
• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We’re committed to promoting and maintaining the highest degree of physical, mental, and social well‑being for our Stellantis &You UK employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e‑learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
• Access to our Technician Upskill Programme
• Toolbox Insurance
• Paid sick leave upon completion of Probationary period.