DFC Work Experience - ReStore Retail

Department for Communities (Work Experience Opportunities); Ballymena; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local community service provider in Northern Ireland is offering a work experience opportunity in retail. Participants will gain valuable experience in various retail operations, including customer service and donations collection. The program lasts 8 weeks, requiring 25-30 hours per week, with an incentive payment available. Ideal for those looking to enhance their skills and work in a team environment.

Benefits

Incentive payment of £10 per day

Reimbursement for travel and childcare costs

Responsibilities

• Support the Donations Collection Team with the collection of donations.
• Sort donated goods, including pricing and barcoding of stock.
• Ensure a high standard of presentation and merchandising of stock.
• Provide excellent customer service, handling queries in person and on the phone.
• Operate the electronic Till system.
• Assist with maintaining store cleanliness and safety regulations.
• Attend appropriate training as required.

Skills

Flexible approach

Good interpersonal skills

Willingness to learn

Ability to work independently

Team player

Job description

Overview

At Habitat ReStore, individuals will gain work experience within a retail environment. Individuals will gain experience in various retail operations. Tasks include customer service, assisting with collections, sorting and displaying of donations. There is a role for everyone.

Responsibilities

• Support the Donations Collection Team with the collection of donations in the Habitat van.
• Sort donated goods, this could include the pricing and barcoding of stock.
• Ensure a high standard of presentation, display and merchandising of stock on the shop floor.
• Provide excellent customer service, handling customer queries in person and on the phone.
• Operating the electronic Till system, including the booking of donation collections and processing payments.
• Assist with keeping the store clean and tidy and that health & safety regulations are adhered to.
• Attend appropriate training as required.

Qualifications

• Flexible approach
• Good interpersonal skills
• Willingness to learn
• Ability to work independently and as part of a team

Further Information

This work experience opportunity is expected to last for 8 weeks and will require attendance of 25 - 30 hours per week. While on Work Experience, participants will retain their entitlement to benefit. Travel and childcare costs may be reimbursed. Participants will also receive an incentive payment equivalent to £10 per day/max £50/week. Contact your local Jobs and Benefits office for further information. The WEP team can be contacted via [e-mail].

Please note – this is a work experience/ volunteer opportunity.

Area: Derry or Londonderry

Closing date: 04 Sep 2025

Worktime: ReStore is open Monday to Saturday from 9am - 5pm. Work experience will be during these hours.

Application Information

If you are in receipt of benefits, contact your local Jobs and Benefits Office. If you are not receiving benefits, contact the WEP team via [e-mail].