Developmental Services Resource Management Specialist (Hybrid) - #251222-1609EG-001

Connecticut; Norwich; Hybrid; GBP 44,000 - 60,000; Full time

Job summary

A state government agency in Norwich is seeking a Developmental Services Resource Management Specialist to oversee fiscal and operational practices of private agencies. This full-time position involves monitoring contract compliance, conducting fiscal analysis, and ensuring quality services for individuals with disabilities. Candidates should have extensive experience in human services and fiscal oversight. A bachelor's degree in a related field is preferred. This role requires strong communication skills and a commitment to service excellence.

Qualifications

• 6 years of professional experience in a human services setting.
• 2 years conducting fiscal analysis and oversight of individual budgets.
• College training may substitute for general experience.

Responsibilities

• Monitor services provided to ensure compliance with contracts.
• Review and adjust resources of individuals as needed.
• Analyze financial statements and documents for contracts.

Skills

Interpersonal skills

Oral and written communication skills

Fiscal analysis

Business finance and accounting procedures

Education

Bachelor's degree in accounting, business administration, education, finance, health care administration or related field

Tools

Microsoft Office

Excel (report development)

Job description

Introduction

TheState of Connecticut, Department of Developmental Services (DDS) -South Region - has a full time job opportunity for a Developmental Services Resource Management Specialist, supporting the Private Administration Division in Norwich, CT. Position Highlights: PCN 22804, First shift, 37.5 hours/week Monday through Friday, 8:00 a.m. - 4:00 p.m., hybrid (teleworking) permitted However, schedule flexibility is required to meet the needs of the agency The Role: This position is in the Private Administration Division and is accountable for reviewing fiscal and operational practices of contracted private agencies to ensure they adhere to fiscal obligations and that quality services are provided to individuals in accordance with Agency standards. The DS Resource Management Specialist will be responsible for the day-to-day coordination of authorizations with private providers. He/she will review and adjust resources of individuals as needed. This may involve many authorization changes based on PRAT funding awards, Utilization review, movement & other factors that impact funding amounts.

Purpose of Job Class (Nature of Work)

In the Department of Developmental Services this class is accountable for reviewing fiscal and operational practices of contracted private agencies to ensure they adhere to fiscal obligations and that quality services are provided to consumers in accordance with Agency standards.

Examples of Duties

• Monitors services provided to ensure that private agencies satisfy the terms of the contract and adjusts contracts by adding or deleting services
• Updates the electronic data systems to reflect contractual changes
• Seeks approval for client service changes through the Planning and Resource Allocation Team (PRAT) or Utilization Resource Review (URR)
• Negotiates with private provider on service funding in accordance with Agency cost standards, Comprehensive, Individual and Family Supports (IFS) and Day Medicaid Waivers
• Monitors the provider's billing to Agency and ensures errors are rectified
• Ensures providers are funded for services
• Provides assistance to Agency Case Managers in the development of individual budgets
• Tracks and maintains consumer's biographical history in the data system
• Reviews one time requests for accuracy and to ensure the service is justified and submits the request to PRAT for approval
• Creates a contract authorization to authorize the one time request for service
• Reviews and analyzes contractor private agency operational plans which reflect actual and projected spending for services to clients
• Research all financial transactions and documents and develops the Annual Fiscal Report for each agency and facilitates the Annual Review
• Reviews Quality Service Reviews (QRS) from agency staff and submits a request to the private agency for a Plan of Correction
• Meets with the private agencies to address programmatic and quality concerns to ensure Plan of Correction is followed
• Conducts on site visits to assure private agencies are in compliance with Department standards
• Analyzes and summarizes a variety of data
• Gathers consumer referral candidates for residential placement and coordinates with PRAT to fill vacancies at private agencies
• Performs related duties as required

Knowledge, Skill and Ability

• Considerable knowledge of relevant state and federal laws, agency policies and procedures; modern methods of care, program design, treatment and education of individuals with an intellectual disability living in various community settings
• Knowledge of resource monitoring and evaluation; business finance and accounting procedures
• Interpersonal skills; oral and written communication skills
• Ability to analyze and critique private agency, organization and individual practitioner's recordkeeping and financial statements; utilize computer software

Minimum Qualifications - General Experience

Six (6) years of professional experience in a human services setting providing services and supports to individuals with an intellectual disability.

Minimum Qualifications - Special Experience

Two (2) years of the General Experience must have been conducting fiscal analysis and oversight of individual budgets/plans or basic auditing of business and accounting information and practices.

Minimum Qualifications - Substitutions Allowed

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. For state employees three (3) years of experience as a Developmental Services Compliance Coordinator and a Bachelor’s degree in accounting, business administration, education, finance, health care administration or a related field may be substituted for the General and Special Experience.

Preferred Qualifications

• Experience with Microsoft Office - Outlook, Word, Excel (Utilizing functions and developing reports in Excel)
• Oral and written communication skills
• Experience with the oversight of staffing ratios as described in LON assessments and Individual Plans
• Experience effectively communicating assessment findings to provider administrative staff and ensuring the required corrective action has been completed
• Experience with DDS’ abuse and neglect reporting requirements, investigations, and ability to identify signs of potential abuse or neglect
• Experience conducting fiscal analysis and oversight of budgets
• Experience with DDS’ rate structure
• Experience providing oversight of quality service reviews and plans of correction

Special Requirements

• Incumbents in this class may be required to travel
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.