Developer Advocate (Written Content Creator)

Vonage; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global cloud communications leader in London is seeking a Developer Advocate to create high-quality content focused on their APIs. The role involves crafting tutorials and engaging with the developer community. Ideal candidates have 2+ years of technical writing experience and familiarity with RESTful APIs. This position offers a hybrid work model and various benefits including medical insurance and a cycle-to-work scheme.

Benefits

Private Medical Insurance

Group Life Insurance

Electric Car Scheme

Cycle To Work

Shopping Discounts

Tastecard

Eye Test

Discretionary Time Off

Qualifications

• 2+ years writing developer-focused content (blog posts that have code, tutorials, documentation).
• Familiarity with RESTful APIs and cloud communications platforms.
• Ability to explain complex technical concepts clearly and engagingly.
• Experience engaging with developer communities via blogs, forums, or social media.
• Ability to edit, proofread, and maintain a consistent voice and style.

Responsibilities

• Produce and publish high-quality developer content.
• Craft tutorials, how-tos, and deep dives for Vonage APIs.
• Collaborate with product and engineering teams for content accuracy.
• Engage with the developer community through comments and social channels.
• Help shape the blog's editorial direction.

Skills

Technical writing experience

API experience

Excellent communication

Community-oriented

Editorial skills

Tools

Storyblok

Contentful

GitHub

GitLab

Adobe Analytics

Amplitude

Disqus

Discord

Slack

Job description

Overview

London, UK (Hybrid)

Join Vonage and help us innovate cloud communications for businesses worldwide.

Why this role matters

As a Developer Advocate, you will create high-quality written content that resonates with developers, highlighting our API offerings, partnerships, and more. Your expertise will help drive brand recognition, facilitate platform adoption, and foster a community that thrives on real-time, customer-centric communications. A key focus will be showcasing the capabilities and applications of Vonage's APIs, demonstrating how they empower developers to build robust and scalable communication solutions.

Your key responsibilities

• Produce and publish weekly, high-quality developer content for the Vonage Developer Blog and other related areas.
• Craft tutorials, how-tos, and deep dives that demonstrate the capabilities and use cases of Vonage APIs.
• Collaborate with product and engineering teams to ensure content accuracy and relevance.
• Engage with the developer community through comments, social channels, and feedback.
• Help shape the editorial direction of the blog to address developer needs and highlight new product features.

What you'll bring

• Technical writing experience: 2+ years writing developer-focused content (blog posts that have code, tutorials, documentation, etc.).
• API experience: Familiarity with RESTful APIs and cloud communications platforms.
• Excellent communication: Ability to explain complex technical concepts clearly and engagingly.
• Community-oriented: Experience engaging with developer communities via blogs, forums, or social media.
• Editorial skills: Ability to edit, proofread, and maintain a consistent voice and style.
• Experience with tools & platforms:
  • Content Management Systems (e.g., Storyblok, Contentful)
  • Code sharing platforms (e.g., GitHub, GitLab)
  • Analytics tools (e.g., Adobe, Amplitude)
  • Community engagement platforms (e.g., Disqus, Discord, Slack)

How you’ll benefit

• Private Medical Insurance
• Group Life Insurance
• Electric Car Scheme - Tusker
• Payroll Giving
• Cycle To Work
• Shopping Discounts
• Tastecard
• Eye Test
• Ericsson Care Line (EAP)
• Discretionary Time Off (DTO)

Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are

Vonage is a global cloud communications leader. Your talent will help brands accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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Vonage is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law. We collect information to comply with government reporting requirements and for internal hiring processes. For more information, please see our Privacy Notice.