Despatch Operative

TechPoint; Basingstoke; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading logistics provider in the UK is seeking a Despatch Operator to prepare, pack, and ship electronic products to customers. This role ensures goods leave the facility accurately and in excellent condition. Candidates should have previous logistics experience, strong attention to detail, and proficiency in ERP systems. The position offers benefits such as private healthcare, additional holiday, and a bonus scheme.

Benefits

20 days holiday plus Christmas shutdown

Private Healthcare

Bonus Scheme

Free parking

Qualifications

• Previous experience in a despatch, warehouse, or logistics role.
• Ability to work under time constraints and meet delivery deadlines.
• Experience with export and customs documentation.

Responsibilities

• Pick, pack, and prepare customer orders.
• Verify order accuracy against delivery notes and sales orders.
• Coordinate with Production and Quality teams.

Skills

Attention to detail

Communication skills

Teamwork

Tools

ERP/inventory systems

Job description

Introducing TechPoint

TechPoint Group is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world‑class facility and are looking for talented people to join us on this exciting journey.

The Role

The Despatch Operator is responsible for preparing, packing, and shipping finished electronic products and components to customers, ensuring all goods leave the facility accurately, on time, and in excellent condition. This role plays a key part in maintaining customer satisfaction and supporting the smooth flow of materials through the business.

Responsibilities

• Pick, pack, and prepare customer orders in line with shipping instructions and company standards.
• Verify order accuracy against delivery notes, sales orders, and product labels.
• Ensure products are packaged securely and labelled correctly to prevent damage during transit.
• Create and manage despatch documentation, including delivery notes, shipping labels, and courier manifests.
• Book shipments through approved courier and freight systems (e.g. DHL, UPS, FedEx).
• Coordinate with Production, Quality, and Stores teams to ensure timely release and delivery of finished goods.
• Handle incoming and outgoing shipments, including the loading and unloading of vehicles.
• Maintain accurate stock records and update ERP or inventory management systems.
• Conduct visual checks on products for damage or defects prior to despatch.
• Ensure compliance with export control, ESD handling, and health & safety procedures.
• Support continuous improvement initiatives within the despatch and logistics area.

About You

• Previous experience in a despatch, warehouse, or logistics role — ideally within an electronics or manufacturing environment.
• Strong attention to detail and accuracy in handling documentation and shipments.
• Ability to work effectively under time constraints and meet delivery deadlines.
• Proficient in using computers and ERP/inventory systems for order processing.
• Good communication and teamwork skills.
• Physically capable of handling packages safely (manual handling training provided).
• Experience with export and customs documentation.
• Familiarity with ESD (Electrostatic Discharge) handling procedures.

Why us?

• 20 days holiday plus Christmas shutdown
• Your birthday as an additional day off
• Private Healthcare
• Health cash plan
• Company sick pay
• Bonus Scheme
• Life insurance of 4 × your annual salary
• Up to 5% employers pension contribution salary sacrifice
• Option to buy up to 5 days of holiday
• Enhanced parental leave pay
• Cycle to work scheme
• Home and tech salary sacrifice scheme
• EV Car Scheme
• Free will writing service
• Tastecard discounts
• Free parking

About Us

Our Mission Harnessing the specialised strengths of each TechPoint business to create a uniquely integrated, value‑driven solution for our customers. Dedicated to delivering exceptional service, from supply chain optimisation to complex manufacturing, empowering our clients with innovation and efficiency across every stage of their journey.

Our Purpose Contribute to making a tangible impact on the success of our clients by redefining what’s possible in supply chain management and advanced manufacturing.

Equal Opportunities for all

TechPoint Group is an equal opportunity employer, committed to providing equal opportunities to all individuals, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, genetic information, religion or belief, sex or sexual orientation or any other characteristic protected by applicable laws. We value diversity and inclusion in our workforce and encourage all qualified candidates to apply.