Designate Store Manager - Northampton area

Marks and Spencer; Northampton; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading UK retailer is looking for a Designate Store Manager for the Northampton area. In this role, you will lead the full operation of the store, driving performance in various aspects including commercial and visual standards. You will be responsible for creating a high-performance culture and ensuring accountability among your team. Strong leadership and excellent communication skills are essential. This position is perfect for a resilient leader ready to shape the future of retail operations.

Qualifications

• Proven leader of large teams in fast-paced retail.
• Skilled in all areas of store performance.
• Confident in using digital tools and data.

Responsibilities

• Lead the delivery of the retail plan across the store.
• Set strategy and direction for the store.
• Own the change agenda and lead transformation.

Skills

Leadership

Commercial awareness

Effective communication

Problem solving

Performance management

Coaching

Digital proficiency

Job description

Designate Store Manager - Northampton area

As a Store Manager, you’ll own the full operation, leading with confidence, building high‑performing teams, and setting the pace in a fast‑changing retail environment. You’ll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.

What you’ll do

• Lead the delivery of the full retail plan across the store, driving commercial, operational, visual and people performance to deliver against the P&L.
• Set the strategy and direction for the store, ensuring every colleague knows their role and is held accountable for delivery.
• Own the change agenda and lead transformation initiatives with clarity, urgency and pace.
• Build a high‑performance culture by coaching managers, developing talent, and creating a store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service and boost efficiency.
• Drive digital adoption and omnichannel capability, helping teams sell across all platforms and channels.
• Be the voice of your store – representing your people, speaking truth, and owning the follow‑through on what needs to improve.
• Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

Who you are

• A proven leader of large teams in a fast‑paced retail environment, focused on delivery, standards and results.
• Confident working across all areas of store performance – commercial, visual, operations and people – and able to bring them together for impact.
• A clear and direct communicator with the courage to make tough calls and the skill to bring colleagues along.
• Strong on planning, performance management and resilience.
• Can balance the big picture with detail and consistently holds the line and sets expectations.
• Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
• Skilled in building partnerships across your team, peers and region to share insights, solve problems and deliver transformation.
• Lead with purpose, own the outcomes, raise the bar – this is your store, and your chance to shape the future of M&S.

Are you ready for it? Take Your Marks and apply today.