Deputy Store Manager

Mamas & Papas; Lisburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known retail company is seeking a Deputy Store Manager for their Lisburn store. The successful candidate will assist in running daily operations, manage a team, and create magical moments for customers. Ideal candidates have leadership experience and a passion for customer service. The role offers competitive benefits and the chance to thrive in a customer-first environment.

Benefits

33 days holiday

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution

Staff discounts

Subsidised health coverage

Enhanced family-related leave policies

Qualifications

• Experience as a Supervisor, Deputy Manager, or Assistant Manager.
• Ability to inspire retail teams and lead by example.
• A passion for delivering exceptional customer experiences.

Responsibilities

• Assist the Store Manager in daily store operations.
• Manage team of Supervisors and Sales Assistants.
• Drive store KPIs and ensure a positive customer experience.

Skills

Leadership

Team motivation

Customer service

Job description

Deputy Store Manager

Mamas & Papas at M&S
Sprucefield Centre
Hillsborough Road
Lisburn
Belfast
BT27 5UJ

Overview

Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We’re that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we’re there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be magical moments they’ll cherish.

The Role of Deputy Store Manager

As DEPUTY STORE MANAGER within Mamas & Papas these roles are key ambassadors of creating magical moments for our customers and community of new and expectant parents. We are looking for a DEPUTY MANAGER to join the family and work within our beautiful Lisburn store.

As DEPUTY STORE MANAGER, you will assist the Store Manager with the day‑to‑day running of the store, the store experience and achieving store KPIs. You will manage a team of Supervisors and Sales Assistants, motivating, inspiring and developing this incredible team, always leading by example.

This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.

If you come from one of those backgrounds, have inspired retail teams, lead by example and would genuinely love creating magical moments for our customers and their families, we would love to hear from you.

To Apply

Simply click through to download your CV, and fill in a short Mamas & Papas application form (2 mins max).

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes.
• Company Bonus Schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online.
• Ongoing offers & discounts across a variety of external organisations.
• Subsidised health & critical illness cover and insurances.
• Supportive family‑related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
• Supportive Foster Care & Carers Leave.

Diversity Statement

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.