Deputy Manager - Finchley

CareTech Group; Greater London; On-site; Full time

Job summary

An established community services provider in Greater London is seeking a Deputy Manager for a full-time role supporting the Registered Manager in delivering high-quality care. The successful candidate will lead and develop a team of Support Workers, ensuring service users live fulfilling and independent lives. The role offers 37.5 hours per week, flexible rotas, and opportunities for professional development. A Diploma in Health & Social Care NVQ Level 3 (or equivalent) is required, along with strong leadership and communication skills.

Benefits

28 days holiday

Flexible Additional Holiday Purchase Scheme

Dedicated learning & development programmes

Free training towards Social Care qualifications

DBS check paid

Refer a Friend Reward Scheme

Stakeholder Pension scheme

Free Employee Assistance Programme

Annual Employee Awards Evening

Qualifications

• Willingness to work towards NVQ Level 3 in Health & Social Care.
• Previous experience supporting adults with disabilities or mental health needs.

Responsibilities

• Support the Manager in delivering a high-quality service.
• Supervise and lead Support Workers.
• Conduct regular supervisions and feedback.
• Engage actively with service users.

Skills

Excellent communication

Interpersonal skills

Ability to remain calm under pressure

Confidence to work independently

Passion for supporting vulnerable adults

Education

Diploma in Health & Social Care NVQ Level 3 or equivalent

Job description

Deputy Manager – Finchley, London

Full-time – 37.5 hours per week

Shift-based role on a flexible rota, Monday to Sunday

This is an exciting opportunity to join CareTech Community Services Ltd as a Deputy Manager. You will support the Registered Manager in ensuring the highest quality of care for our service users while leading and developing a team of Support Workers.

Role Overview

Shift-based rota, Monday to Sunday (including weekends, bank holidays, and potential sleep-ins)

7.5 supernumerary hours each week for administrative and managerial duties

Remaining 30 hours spent supporting service users and staff on the floor

Work closely with the Registered Manager to lead and motivate staff, ensuring high standards of care and support are consistently delivered

Salary & Benefits

£14.71 per hour (37.5 hours per week)

28 days holiday (inclusive of bank holidays)

Flexible Additional Holiday Purchase Scheme

Full induction programme to Care Certificate Standards

Dedicated learning & development programmes, including free training towards qualifications in Social Care

Apprenticeships available for those with less experience entering the Care Sector

Access to a wide range of free online courses

DBS check paid by CareTech

Refer a Friend Reward Scheme – earn up to £250 per referral

Stakeholder Pension scheme

Free Employee Assistance Programme

Annual Employee Awards Evening and recognition schemes

Opportunities for career progression within CareTech

CareTech Foundation – apply for family and friends’ grants

Main Duties & Responsibilities

Support the Manager in delivering a professional, flexible, and high-quality service

Supervise and lead a team of Support Workers to ensure service users live fulfilling and independent lives

Act as a positive role model, inspiring staff to deliver compassionate and person-centred care

Conduct regular supervisions and provide feedback to staff

Engage actively with service users and staff, continuously seeking improvements in care and support

Contribute to the planning and implementation of individual support plans

Maintain effective communication with service users, families, and professionals while respecting confidentiality

Keep accurate notes and records

Work as part of a dedicated team to provide safe, high-quality care

Personal Characteristics & Requirements

Diploma in Health & Social Care NVQ Level 3 (or equivalent) OR willingness to work towards one

Previous experience supporting adults with learning disabilities, mental health needs, or challenging behaviour

Ability to remain calm under pressure

Confidence to work independently or as part of a team

Excellent communication and interpersonal skills

Passion for supporting vulnerable adults

Strong commitment to safeguarding and high standards of care

About CareTech

CareTech Community Services Ltd supports more than 5,000 adults across the UK with learning disabilities, physical disabilities, autism, mental health needs, acquired brain injury, and other complex conditions. With over 300 services nationwide, we are committed to delivering outstanding care and empowering people to live fulfilling, independent lives.

We are proud to be a Disability Confident Leader and an equal opportunities employer.

Please note : Some roles require male or female employees only, in line with the Equality Act 2010 (genuine occupational requirement).

Successful candidates will be required to complete an Enhanced DBS disclosure, paid for by CareTech.