Deputy Manager

FASHION PERSONNEL; United Kingdom; On-site; GBP 30,000 - 36,000; Full time

Job summary

A global luxury retailer in the UK seeks a deputy manager to oversee a team in a flagship store. This role is vital for enhancing customer service and driving sales in a luxury segment. The ideal candidate is an experienced leader passionate about team development, contributing to a supportive workplace culture. The position offers a salary of up to £36,000 and a performance-related bonus, with a favorable work-life balance requiring only two full weekends of work per month.

Benefits

Performance-related bonus

Work-life balance with reduced weekend hours

Qualifications

• Experienced leader with a strong background in retail.
• Passionate about developing and training teams.
• Ability to manage a large team effectively.

Responsibilities

• Manage a large team to drive sales and service quality.
• Responsible for commercial performance in a luxury product category.
• Train, develop, and lead the team for optimal performance.

Skills

Customer service excellence

Team leadership

Retail experience

Job description

Overview

A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.

Responsibilities

The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won't find on the high street. Alongside driving service, you'll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.

Qualifications

The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You'll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.

Benefits & Compensation

In return they are looking to pay a salary of up to £36,000 with a performance related annual bonus of up to £4,000 per year. In this role you will only work two full weekends per month. You will also only work seven days in every fortnight meaning you have a much better work/life balance.