Deputy Manager

Zachary Daniels; Redditch; On-site; GBP 28,000 - 33,000; Full time

Job summary

A UK-leading retailer is seeking a Deputy Manager in Redditch to support store operations and lead a high-performing team. The role emphasizes customer service, performance management, and operational excellence, offering clear progression into Store Management. The ideal candidate will have extensive retail management experience, strong leadership skills, and the ability to drive team engagement. This position offers a competitive salary of up to £33,000 plus bonus.

Qualifications

• Proven experience as a Manager in a fast-paced retail environment.
• A hands-on leader who thrives on the shop floor.
• Strong organizational and communication skills.

Responsibilities

• Support the Store Manager in achieving sales and shrinkage targets.
• Drive exceptional customer service and maintain team engagement.
• Oversee stock control and compliance with standards.

Skills

Retail management experience

Team leadership

Customer service excellence

Data analysis

Organizational skills

Job description

Job Description

Deputy Manager | Retail | Big Box | Worcester | Up to £33,000 plus bonus

Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Deputy Manager to join one of the UK's fastest-growing retailers. With a reputation for unbeatable customer service, career progression and store expansion, now's the time to be part of something big.

About the Deputy Manager Role

As Deputy Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management and operational excellence - with clear progression opportunities into Store Management.

Key Responsibilities of the Deputy Manager

• Support the Deputy Manager in delivering KPIs: sales, shrinkage and wage control
• Drive exceptional customer service and team engagement
• Oversee stock control, merchandising and compliance standards
• Ensure Health & Safety procedures are always followed
• Analyse store data to identify areas for improvement and growth

What We're Looking For in a Deputy Manager

• Proven experience as a Manager (or similar level) in a fast-paced retail environment
• A hands-on leader who thrives on the shop floor and motivates others
• Strong organisational and communication ski...