Deputy Manager

Hallmark Care Homes; Kemp Town Estate; On-site; GBP 30,000 - 45,000; Full time

Job summary

A reputable care service provider in Kemp Town Estate is seeking a Deputy Care Home Manager to support the leadership team in delivering best-in-class care. The role requires strong clinical expertise and a commitment to building a dignified, person-centered environment. Candidates should have experience in health and social care and a passion for improving residents' lives. Various benefits include competitive salary, career development, and well-being support.

Benefits

Annual salary reviews

Free Life Assurance Scheme

Career Development Pathways

Competitive salary and pensions

Refer a Friend Scheme

Qualifications

• Strong clinical skills required as a Registered Nurse or RMN.
• Proven experience in health and social care settings focused on older individuals.
• Ideally 2+ years of team leadership experience.

Responsibilities

• Lead care delivery and continuous assessment of residents' care.
• Ensure compliance with conduct codes among the clinical team.
• Communicate effectively with families, residents, and team members.

Skills

Clinical skills

Leadership

Communication

IT skills

Education

Registered Nurse or RMN with active NMC PIN

Job description

Overview

Working as part of a highly committed team at Hallmark, the Deputy Care Home Manager is a key role within our homes and provides vital support for our General Managers. You will put the residents’ care and wellbeing at the heart of everything you do, creating an independent, dignified, person‑centred environment that supports residents and families through everyday contact, chats and phone calls.

Responsibilities

• Support the wider team to ensure alignment with Hallmark’s charter, vision and values.
• Lead care delivery in the home, ensuring continuous assessment, planning, implementation and evaluation of residents’ care.
• Ensure the clinical and care team adheres to the requirements of their codes of conduct.
• Communicate effectively with team members, residents and families.
• Maintain an adaptable and flexible approach to the role and the care home environment.
• Motivate, engage and exercise leadership across the team using an open and relaxed communication style.
• Achieve a high standard of clinical care by auditing, analysing trends and directing the care team to deliver great results.
• Communicate with CQC, Social Services and Safeguarding teams, implementing action plans for improvement and building a reputation for high‑quality care delivery.

Qualifications

• Registered Nurse or RMN with an active NMC PIN and strong clinical skills.
• Proven experience of post‑qualification practice in a health and social care setting with older people.
• Previous experience of leading a team (ideally 2 years).
• Great written and verbal communication skills.
• Good IT skills and confidence in computer‑based work.

Benefits & Development

• Annual salary reviews.
• Enrolment onto Westfields Cash Back plan.
• Free Life Assurance Scheme.
• Joining bonus available in some homes.
• Refer a Friend Scheme – earn up to £1,000 for each successful referral.
• Great savings on lease cars.
• Blue Light Card.
• Excellent induction and continuous professional training.
• Study support for recognised qualifications.
• Career Development Pathways.
• Long Service Awards celebrating your commitment.
• Annual Hallmark Care Awards.
• Team empowerment days.
• Competitive salary, pensions, life assurance and optional healthcare.
• Hallmark Rewards discount scheme.
• Well‑being and work‑life balance support.