Deputy Manager

Halfords; Hoddesdon; On-site; GBP 30,000 - 35,000; Full time

Job summary

A retail company in England is looking for a Deputy Manager to oversee operations in the Store Manager's absence. Responsibilities include leading a team, driving sales, and ensuring compliance with retail standards. The ideal candidate has managerial experience in retail and a proven ability to coach and motivate colleagues. This position offers numerous benefits including annual leave, performance bonuses, and employee discounts on products and services.

Benefits

6 weeks of annual leave

Quarterly performance bonuses

25% discount on products

Access to GP services 24/7

Pension Scheme & Life Assurance

Qualifications

• A year of managerial experience in a retail sales environment.
• Proven track record in coaching and managing colleagues.
• Strong understanding of compliance and operational standards.
• Ability to meet sales targets and deliver excellent customer metrics.

Responsibilities

• Lead by example to foster a customer‑centric culture.
• Drive sales performance and maintain high service standards.
• Manage daily store operations, including compliance with health and safety and retail standards.
• Schedule and manage labor effectively.
• Provide on‑the‑spot coaching to enhance team performance and customer experience.
• Celebrate team successes and create an inclusive atmosphere.

Skills

Customer service skills

Sales performance

Team management

Coaching

Commercial acumen

Job description

Job Title: Deputy Manager

As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.

Responsibilities

• Lead by example to foster a customer‑centric culture.
• Drive sales performance and maintain high service standards.
• Manage daily store operations, including compliance with health and safety and retail standards.
• Schedule and manage labor effectively.
• Provide on‑the‑spot coaching to enhance team performance and customer experience.
• Celebrate team successes and create an inclusive atmosphere.

Qualifications

• A year of managerial experience in a retail sales environment.
• Proven track record in coaching and managing colleagues.
• Strong understanding of compliance and operational standards.
• Ability to meet sales targets and deliver excellent customer metrics.
• Commercial acumen.

Benefits

• 6 weeks of annual leave.
• Quarterly performance bonuses.
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and more.
• Family & Friends Discount Events.
• Opportunities for financial planning support through Wagestream.
• Access to GP services 24/7.
• Share save scheme with a 20% discount on shares.
• Health Cash Plan for well‑being services and healthcare costs.
• Pension Scheme & Life Assurance.