Deputy Head of Services - Scotland & Northern Ireland

NHS; Glasgow; Hybrid; GBP 47,000 - 55,000; Full time

Job summary

A leading veterans mental health charity is seeking a Deputy Head of Services to manage operational aspects within the Glasgow and Belfast hubs. The ideal candidate will possess current healthcare professional registration and extensive mental health knowledge. Responsibilities include performance management and service improvement, ensuring the highest quality of care for veterans. This full-time role offers a flexible working pattern and competitive salary and is based in Scotland.

Benefits

27 days annual leave

Competitive pension scheme

Discount shopping vouchers

Employee Assistance Programme

Flexible working

Blue light card scheme

Death in service scheme

Qualifications

• Current healthcare professional registration is essential.
• In-depth professional knowledge in various domains required.
• Evidence of up-to-date personal and professional development.

Responsibilities

• Lead operational management of Glasgow and Belfast hubs.
• Ensure high-quality services through collaboration with partners.
• Manage service improvement and performance.

Skills

Healthcare professional registration

Mental health knowledge

Staff management

Performance management

Budgetary control

Education

Management qualification

Degree level or equivalent

Job description

Job summary

An exciting opportunity has arisen for a Deputy Head of Services – Scotland & Northern Ireland with Combat Stress, the leading veterans mental health charity in the UK.

About the role

Reporting to the Head of Services for Scotland & Northern Ireland, the postholder will be based in our Glasgow hub / hybrid, with a lead role in the operational management of our Glasgow and Belfast hubs, community, and digital services across the countries.

This role spans both strategic and operational practice, ensuring services are of the highest quality and collaborate with partners to meet the needs of veterans.

Key responsibilities include operational delivery, service improvement, performance management and quality assurance. The postholder will work closely with veterans and colleagues to achieve these objectives.

Applicants should have current healthcare professional registration, extensive mental health knowledge and national health/social care context. Significant experience in staff management, engagement, performance management and budgetary control is required.

This role is subject to a DBS/PVG check.

What we offer

• 27 days annual leave, increasing to 30 days after 5 years of continuous service, plus bank holidays
• Competitive stakeholder pension scheme – contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to blue light card scheme
• Death in service scheme

Person Specification – Qualifications

Essential

• Current healthcare professional registration
• In‑depth professional knowledge in several domains, e.g. financial management, performance management information systems, staff management, acquired through training, qualification and experience over an extended period
• Evidence of up‑to‑date personal and professional development

Desirable

• Management qualification / training
• Degree level or equivalent education with significant senior management experience or postgraduate / post‑registration study

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission to the Disclosure and Barring Service to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration.

Employer details

Combat Stress

S C V O

199 Sauchiehall Street

Glasgow

G2 3EX

Employer's website

https://www.combatstress.org.uk/

Job details

Date posted: 17 December 2025

Pay scheme: Agenda for change

Band: 7

Salary: £47,320 – £54,150 a year, plus 5% Scottish allowance

Contract: Permanent

Working pattern: Full‑time, flexible working

Reference number: B0373-25-0012

Job locations: S C V O

Operating hours: 37.5 hours per week, Monday – Friday 08:30 – 16:00

Job locations

Scotland & Northern Ireland (Glasgow & Belfast hubs)