Deputy General Manager - Women and Children's

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 50,000 - 70,000; Full time

Job summary

A healthcare provider in North Cumbria is seeking a Deputy General Manager to oversee operational management within Acute and Community services. The ideal candidate will have substantial operational service management experience and excellent leadership skills. Candidates will work across various sites and lead initiatives to ensure high-quality healthcare services. The role requires a Master's level qualification and training in leadership within an NHS setting.

Benefits

27-day holiday scheme increases to 33 after 10 years

Access to NHS discounts

Employee Assistance Programme (EAP)

Qualifications

• Significant experience in operational service management.
• Knowledge of statutory and legal frameworks in health and social care.
• Experience delivering significant change in a clinical environment.

Responsibilities

• Oversee operational management of Acute and Community services.
• Deliver targets and performance measures according to national standards.
• Lead development of clinical and support services.

Skills

Leadership skills

Operational management

Change management

Team management

Budget management

Education

Professional qualification to Masters level

Training in leadership and management skills

Job description

Go back North Cumbria Integrated Care NHS Foundation Trust

Deputy General Manager - Women and Children's

The closing date is 02 October 2025

Are you an experienced and forward-thinking leader seeking an opportunity to make a significant impact on healthcare services? We are looking for an exceptional Deputy General Manager to join our NHS Trust located in the surroundings of the Lake District. As a member of our leadership team, you will play a vital role in delivering outstanding performance, quality, and safety of services within the portfolio of services you oversee in the Collaborative. This role offers an incredible chance to work closely with a newly established Quadrumvirate leadership team consisting of the General Manager, Lead Nurse, Collaborative Chair and Director of Midwifery to shape the healthcare services for women and children within the Trust.

In this role, you will hold an operational and strategic leadership position, overseeing development and delivery of service strategy and objectives of a particular group of services within the Collaborative. Working closely with the Collaborative, you will be responsible for delivering operational performance targets, enhancing the quality of services provided and ensuring financial balance.

You will be responsible for the planning and organisation of a range of complex activities and associated services, working with other services and areas to achieve success. This role involves providing effective leadership and management within teams, ensuring that services are supported to maintain the highest standards and performance requirements.

Main duties of the job

The post holder will:

• Have overall responsibility for the effective operational management of Acute and Community services across several sites within the Collaborative.
• Be responsible for the delivery of targets and performance measures against the national constitutional standards.
• Provide leadership in the development of clinical and support services.
• Be the lead manager for a major area of activity, interpreting corporate and national policies.
• Actively support the General Manager and contribute to the development and delivery of, service strategy and objectives.
• Actively support the achievement of objectives within both the corporate and Collaborative agenda.
• Effectively manage numerous budgets and resources whilst maintaining a high level of patient care.
• Participate in any on-call arrangement or shift system which is associated with this role outside of normal working hours, in order to fulfil the requirements of the base service and also the wider Trust. These arrangements may vary from time to time depending upon Trust requirements in the best interests in service delivery.
• The post holder will be expected to work on multiple sites.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Unlock Tel: [phone], email [e-mail] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

• Professional qualification to Masters level or equivalent professional education in a relevant field
• Training in leadership and management skills in an NHS setting

Experience

• Professional knowledge plus additional specialist, management knowledge
• Considerable experience and knowledge with operational service management
• Leadership skills gained through previous experience and/or in house training
• Knowledge of statutory and legal frameworks within health and social Care
• Knowledge of Business Planning processes
• Experience as a senior manager including multi-disciplinary team management
• Developing effective networks and partnerships and stakeholder engagement
• Evidence of delivery and a track record of success
• Experience of delivering significant change within a clinical environment.
• Training in Change management
• Knowledge of the area of the Collaborative
• Experience of the area of the Collaborative
• Experience in leading investigations

Knowledge

• Highly developed operational management knowledge acquired through a combination of in-depth experience and post graduate study
• Knowledge of change management and strategies and experience of implementing change
• Knowledge of modernisation techniques such as capacity and demand studies
• Knowledge of NHS agenda and impact on service
• Knowledge of Trust wide hospitals, wards, departments, services, policies and procedures gained through shadowing peers and induction into on call duties
• Equality impact assessments
• Ability to effectively analyse situations and information to inform decisions including analysing data and statistics and other available information
• Experience of leading, coordinating and organising teams
• Experience of managing, monitoring and controlling budgets
• Experience and achievement in meeting performance targets
• Communication / presentation skills - able to engage and communicate effectively with a range of stakeholders
• Computer literate for a range of software packages including word, excel, PowerPoint
• Ability to network and build effective and co-operative working relationships across organisational and professional boundaries
• Planning and organisational skills including development and implementing strategic service and business planning
• Judgement and analytical skills required to deal with clinical and non-clinical services
• Resilient, able to challenge as well as deal with challenge
• Able to work under pressure and to tight deadlines.
• Ability to negotiate and influence others.
• Able to manage conflict.
• Establish visibility and credibility in equal measure across all localities.
• Coaching and mentoring skills
• Political awareness

Personal Circumstances

• Time management, prioritisation and organisational skills
• Confidence, decisiveness, initiative and high self-motivation

Other Requirements

• Ability to travel independently across Cumbria.
• Participate in any on-call arrangement or shift system on site which is associated with this role, in order to fulfil the requirements of the base service and also the wider Trust. These arrangements may vary from time to time depending upon Trust requirements in the best interests in service delivery.
• Post holder will be expected to work across multiple sites
• Driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust