Deputy General Manager

Signature Pub Group Ltd.; Easter Howgate; On-site; GBP 28,000 - 35,000; Full time

Job summary

A prominent hospitality group in Scotland is seeking a Deputy General Manager to assist in daily operations and team leadership at Copper Blossom, a cocktail bar and restaurant. The ideal candidate will excel in financial oversight, customer service, and compliance with standards. Key responsibilities include team management, ensuring operational efficiency, and maintaining high customer satisfaction. Benefits include staff discounts and extra leave. If you have a passion for hospitality and excellent leadership skills, apply today!

Benefits

Staff discount ranging from 25% to 50% on F&B

Employee Assistance Programme

Extra annual leave days

Qualifications

• Strong ability to lead and motivate a team.
• Proficiency in budgeting and financial analysis.
• Ability to analyse performance and drive improvement.
• Clear and effective communication with all stakeholders.
• Strong analytical skills for problem-solving.

Responsibilities

• Assist the General Manager in daily operations.
• Support in managing and developing staff.
• Assist with financial oversight and budgeting.
• Ensure high customer satisfaction levels.
• Maintain compliance with company policies and regulations.

Skills

Leadership & Team Management

Financial Acumen

Strategic Thinking

Excellent Communication Skills

Problem-Solving & Decision-Making

Job description

Copper Blossom is hiring!

Copper Blossom is an aesthetic cocktail bar & restaurant, specializing in small plates and exquisite cocktails. If you're a guest-centric Deputy General Manager or an aspiring Assistant Manager with a keen eye to detail and an obsession of the guest journey, this might be right for you!

Deputy General Manager Duties

• Operational Management – Assist the General Manager in overseeing day-to-day operations, ensuring all departments run smoothly and efficiently while meeting company goals and standards.
• Team Leadership & Development – Support in managing and motivating staff, ensuring effective recruitment, training, and performance management to maintain a productive and positive team environment.
• Financial Oversight – Assist with budgeting, financial planning, and monitoring financial performance to ensure the business meets its revenue targets and stays within budget.
• Customer Relations & Service Excellence – Ensure high levels of customer satisfaction by addressing customer feedback, resolving issues, and implementing service improvements where needed.
• Compliance & Standards – Ensure all company policies, procedures, and legal regulations are adhered to, maintaining a safe and compliant environment for both staff and customers.

Required Skills

• Leadership & Team Management – Strong ability to lead, motivate, and manage a team, ensuring high performance, staff development, and a positive workplace culture.
• Financial Acumen – Proficiency in budgeting, financial analysis, and cost control to support business profitability and achieve financial goals.
• Strategic Thinking – Ability to analyse business performance, identify areas for improvement, and implement strategies that drive business growth and operational efficiency.
• Excellent Communication Skills – Clear and effective communication with staff, customers, and senior management, ensuring smooth operations and collaboration across departments.
• Problem-Solving & Decision-Making – Strong analytical skills to address challenges, make informed decisions, and implement practical solutions in a fast-paced environment.

Benefits

• On top of pay - also included is our wider benefits such as:
• Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service
• Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of, apply today by sending in your CV.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended