Deputy General Manager

JMK Group; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A boutique hotel in Kensington is seeking a Deputy General Manager to lead the opening team and redefine hospitality. This role offers a unique chance to shape the guest experience and work in a creative culture. Candidates should have a strong background in Food & Beverage and a passion for boutique hotel management. Join a team that values storytelling and customer engagement.

Benefits

Competitive package & career growth

Creative work culture

Opportunity to shape hotel experience

Qualifications

• Proven experience in boutique or lifestyle hotels.
• Passion for creating unique guest experiences.
• Experience in a hands-on role in hospitality.

Responsibilities

• Co-author guest experiences and shape operational excellence.
• Inspire and empower team to deliver memorable service.
• Champion creativity and individuality among team members.

Skills

Leadership

Food & Beverage innovation

Team development

Hospitality expertise

Job description

About The Job

Deputy General Manager – Write the Next Chapter in your story. Kensington, London | Boutique Hotel Opening

Every great hotel tells a story. Ours begins in Kensington, where we’re opening a boutique hotel with a soul, a place where every detail has a tale to tell, and every guest leaves with a story of their own. This is your invitation to be part of Chapter One. We’re searching for a Deputy General Manager with a strong Food & Beverage background, an eye for detail, and a passion for creating unforgettable guest experiences. You’ll work alongside our General Manager to bring this story to life, leading a team of storytellers who will redefine boutique hospitality.

Your Role In Our Story

• Co-author our guest experience from the very beginning, shaping service standards and operational excellence.
• Inspire, develop, and empower your team to deliver service that’s warm, personal, and memorable.
• Champion creativity, individuality, and a culture where every team member is a storyteller.

Who You Are

• A hospitality leader with proven experience in boutique or lifestyle hotels.
• Passionate about F&B innovation and creating unique guest journeys.
• A natural storyteller, host, and mentor who thrives in a hands-on role.
• Ambitious, imaginative, and ready to help write a bold new chapter in London’s hospitality scene.

What’s In It For You

• A once-in-a-career opportunity to be part of this opening and shape its DNA from day one.
• Competitive package & career growth.
• A creative culture where your ideas won’t just be heard they’ll be celebrated.
• A chance to bring something truly unique to the Kensington market.

If you’re ready to turn the page and help us create a living, breathing story through hospitality, apply now with your CV and tell us why you’re the perfect author for this next chapter.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Hospitality