Deputy Contract Director – Healthcare Soft FM

Compass Group; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading healthcare services company is looking for a Deputy Contract Director to join their team in London. This role involves overseeing operational delivery for healthcare soft FM services, including cleaning and catering. The ideal candidate has a strong background in operational management, leadership skills to inspire teams, and knowledge of healthcare compliance. This position offers a competitive salary and the opportunity to make a significant impact on patient experience and staff wellbeing.

Benefits

Competitive salary and benefits package

Career progression opportunities

Supportive, high-performing organisation

Qualifications

• Proven experience in operational management within a healthcare soft FM environment.
• Strong leadership skills with the ability to inspire large, multidisciplinary teams.
• Excellent communication and stakeholder management skills.

Responsibilities

• Support the operational delivery of cleaning, catering, and patient experience services.
• Lead, coach, and develop on-site teams to ensure excellent performance.
• Ensure compliance with healthcare regulations and infection prevention standards.

Skills

Operational management in healthcare

Leadership

Stakeholder management

Budget management

Compliance knowledge

Job description

Deputy Contract Director – Healthcare Soft FM

Deputy Contract Director – Healthcare Soft FMLocation: LondonSalary: CompetitiveAbout MedirestMedirest, part of the Compass Group UK & Ireland, is the leading provider of soft FM services to healthcare settings, delivering catering, cleaning, patient experience, and facilities management solutions to NHS Trusts and private hospitals across the UK. We pride ourselves on creating environments where patients, staff, and visitors feel safe, cared for, and supported.The RoleWe are seeking an experienced Deputy Contract Director to join our leadership team in London, supporting the operational management of one of our largest healthcare contracts. This is a hands-on role for a driven professional with a strong background in soft FM operational management within healthcare. You will work closely with the Contract Director to ensure the delivery of high-quality services, compliance with healthcare standards, and a focus on patient-centered outcomes.Key ResponsibilitiesSupport the operational delivery of cleaning, catering, and patient experience services across the contractLead, coach, and develop on-site teams to ensure excellent performance and staff engagementEnsure compliance with healthcare regulations, infection prevention standards, and Medirest policiesMonitor operational and financial performance, driving efficiency and continuous improvementFoster strong relationships with NHS Trust stakeholders and internal teamsImplement innovative solutions to enhance patient, staff, and visitor experienceAbout YouProven experience in operational management within a healthcare soft FM environmentStrong leadership skills with the ability to inspire large, multidisciplinary teamsKnowledge of healthcare compliance, infection prevention, and NHS service requirementsCommercially minded with experience supporting contract performance and budget managementExcellent communication and stakeholder management skillsWhy Join Medirest?Competitive salary and benefits packageOpportunity to work for the UK’s leading healthcare soft FM providerCareer progression within a supportive, high-performing organisationMake a real difference to patient experience and staff wellbeingJoin Medirest and be part of a team that sets the standard for healthcare soft FM services across the UK.