Deputy Bookshop Manager (Exeter)

Oxfam; Exeter; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global charity organization in Exeter seeks a Deputy Shop Manager to lead retail operations. Responsibilities include motivating a team, managing shop performance, and promoting Oxfam's values of equity and diversity. Ideal candidates will possess strong leadership skills, resilience under pressure, and excellent communication abilities. Join us in our mission to alleviate poverty and enhance community engagement.

Qualifications

• Significant leadership qualities and experience required.
• Ability to build, retain and develop a team essential.
• Excellent communication skills necessary.

Responsibilities

• Motivate teams and create a safe work environment.
• Accountable for business results and operations.
• Delegate tasks to volunteers effectively.

Skills

Leadership qualities

Team development

Results-driven

Delegation skills

Communication skills

Time management

Resilience

Motivation

Commercial awareness

Tools

Basic financial literacy

IT skills

Job description

About Us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of an international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

Purpose
To work with others to overcome poverty and suffering

Trading Purpose
To make as much money as possible to overcome poverty and suffering

About Our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are guided by our values of empowerment, accountability and inclusiveness and focused on making as much money as possible.

The Role

The Role of our Deputy Shop Managers
Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.

Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Safeguarding, Diversity and Values
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies Required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills. (E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; basic spreadsheets and word processing; awareness of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values as well as the promotion of diversity and gender rights. (E)
• Understanding of and commitment to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How To Apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description.

Employment details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Other
• Industries: Non-profit Organizations

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