Department IT Lead

NHS; Newcastle upon Tyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A public healthcare organization in Newcastle upon Tyne is seeking an enthusiastic and qualified IT Lead to support the Microbiology and Virology Department. This role involves managing IT systems and ensuring compliance with regulatory requirements. The successful candidate will liaise with stakeholders and oversee IT helpdesk operations. A BSc in a relevant field and experience in NHS pathology is essential. The position promotes flexible working arrangements.

Responsibilities

• Manage and implement IT throughout the Directorate of Integrated Laboratory Medicine.
• Ensure compliance with regulatory requirements such as Cyber Essentials.
• Liaise with various stakeholders for project completion.

Skills

Problem-solving

Interpersonal and communication skills

Project management

IT troubleshooting

Education

BSc in scientific or IT subject or equivalent relevant experience

Tools

MS Word

MS Excel

MS Access

MS Outlook

Lab Information Management Systems

Job description

Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust

Department IT Lead

The closing date is 04 January 2026

An exciting opportunity has arisen for a well-motivated, enthusiastic and suitably qualified IT Lead to work within our Microbiology and Virology Department. The successful candidate will support the Department by ensuring appropriate IT systems are available for use. They will work under the direction of the Integrated Laboratory Medicine IT Manager and the Microbiology and Virology Operational Site Managers.

• Interview date: Tuesday 20th January 2026
• 37 hours 30 minutes /week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

The main duties include an overview of the responsibilities.

• Troubleshoot issues as they arise.
• Oversee the Department aspect of the IT Helpdesk.
• Oversee the implementation of new IT systems, including first line testing.
• Ensure the Department complies with regulatory requirements such as Cyber Essentials.
• Liaise with Department management, Scientific Leads, Clinicians and IT colleagues in the Trust to ensure projects are completed to a high standard.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

Coordinate, manage, maintain and implement information technology (IT) throughout the Directorate of Integrated Laboratory Medicine through a system of named individuals with responsibility for IT. The post-holder will be assigned a base Department but will be expected to provide cover for other Departments within the Directorate on occasions. Ensure all work is performed strictly in accordance with the Trusts IM&T Policy and Procedures. Work closely with the Trust IT Department and the Directorate IT management team on such issues as APEX problem resolution, system development, linking systems between Trusts e.g. NPEX, Pathosys, telepathology, video conferencing, Order Communications and results reporting. The post holder will be expected to fulfil the Departments IT input into these collaborative ventures. As part of the Directorate IT Team, maintain and develop close, collaborative working relationships with the Trusts IM&T Department. Support the respective Laboratory Manager with Departmental Information Governance, including the Information Asset Register and IT Risk Assessment. Oversee the Directorate aspect of the IT Helpdesk to track IT service requests. May be required to provide out of hours support during IT downtime to meet service needs. Ensure the risk of infection to yourself, colleagues, patients, relatives and visitors is minimised by o being familiar with, and adhering to Trust policies and guidance on infection prevention and controlo attending Trust Induction Programme(s) and statutory educationprogrammes in infection prevention and controlo including infection prevention and control as an integral part of your continuous personal/professional developmento taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care acquired infections is embedded into everyday practice and applied consistently by you and your colleagues

Qualifications & Education

• BSc in scientific or IT subject or equivalent relevant experience

Knowledge & Experience

• Understands the role of Integrated Laboratory Medicine in the diagnosis and treatment of disease and its place within the Trust and/or wider NHS
• Experience of solving IT related problems and implementing corrective actions
• Knowledge and experience of using and troubleshooting MS software (including MS Word, Excel, Access, Outlook etc) and other spreadsheets and databases
• Knowledge of and experience of installing and troubleshooting IT peripherals such as printers, bar code readers etc and the associated software e.g. printer drivers
• Experience in delivering training and communicating technical information to peers
• Experience in working with Laboratory Information Management Systems
• Understands the computing needs of a pathology department, and the IT issues involved.
• Experience of working with lab analyser software and middleware
• Knowledge of SQL or other database interrogation methods.
• Knowledge and experience of trouble shooting network problems
• Experience of working in an NHS pathology laboratory
• Understanding of Health and Safety legislation and safe working practices within medical Laboratories

Skills & Abilities

• Good interpersonal and communication skills
• Ability to organise and manage projects and meet deadlines
• Ability to work as part of a multi-disciplinary team
• Good keyboard and IT related skills
• Analytical approach and the ability to make appropriate decisions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Newcastle upon Tyne Hospitals NHS Foundation Trust