Dental Receptionist: Patient Experience & Front Desk

Rodericks Dental; South Yorkshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading dental practice in Ripon is seeking a dedicated Receptionist to provide an exceptional patient journey. Responsibilities include managing diaries, liaising with dental laboratories, and ensuring a high standard of customer service. Ideal candidates will have strong communication skills, attention to detail, and a positive nature. The role offers a competitive salary, practice performance bonus scheme, and comprehensive training. If you're passionate about dental care and excel in a team environment, apply now.

Benefits

Tiered salary based on experience

Retail discounts and deals

Annual leave increases with service

Extra day of annual leave for your Birthday

Comprehensive training

Qualifications

• Ability to easily build rapport, and work to a high level of customer service.
• Passionate about driving the success of the practice by seizing opportunities.
• Comfortable working to practice KPIs (call answer rate, data capture and rebooking).

Responsibilities

• Providing an exceptional patient journey both in person and over the phone.
• Managing the diaries and making sure that the time is filled correctly.
• Completing relevant forms for NHS and private schemes within a specified timescale.

Skills

Customer service skills

Ability to build rapport

Knowledge of dental treatment options

IT skills

Attention to detail

Job description

A leading dental practice in Ripon is seeking a dedicated Receptionist to provide an exceptional patient journey. Responsibilities include managing diaries, liaising with dental laboratories, and ensuring a high standard of customer service. Ideal candidates will have strong communication skills, attention to detail, and a positive nature. The role offers a competitive salary, practice performance bonus scheme, and comprehensive training. If you're passionate about dental care and excel in a team environment, apply now.