Dental Receptionist (Part-Time)

Clyde Munro Dental Group; Dollar; On-site; GBP 10,000 - 15,000; Part time

Job summary

A dental care provider in Dollar is looking for a part-time Receptionist to join the team. The role requires skilled customer service and administrative abilities, ensuring a warm environment for patients. Responsibilities include maintaining patient records, managing appointments, and providing excellent care while adhering to health and safety standards. Join a friendly team with opportunities for career progression and various employee benefits.

Benefits

Competitive pay scale

Career progression opportunities

Recommend a friend bonus

Professional Development

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Enhanced family friendly policies

'You Days' for personal events

Birthday day off

Service holidays

Optical care

Discounted dental treatments

Qualifications

• Proven track record in a customer/patient focused reception environment.
• Willing to demonstrate the highest levels of patient care.
• Relevant experience gained in a general practice environment is desirable.

Responsibilities

• Provide professional reception service and ensure excellent patient care.
• Create a welcoming environment for patients.
• Maintain accurate patient records using internal systems.
• Answer phones, make appointments, and collect patient charges.
• Manage the appointment book for all clinicians.

Skills

Proficient computer skills

Customer/patient focused reception experience

Ability to work on own initiative

Teamwork

Enthusiastic and keen to learn

Tools

Software of Excellence

Job description

Join our Team!

We are excited to be looking for a Receptionist to join our friendly and welcoming team on a part-time basis at our Dollar practice. This role involves working 7:45am - 5:30pm on Tuesdays, and 8:45am - 6:00pm on Thursdays (17 hours per week).

Since 1985, Dollar Dental Care & Implant Centre has been a reliable source of top-tier family dentistry services. We are a great team and pride ourselves on our warm, caring environment. Our unwavering commitment revolves around delivering the utmost standards of dental well-being and ease within a vibrant and welcoming ambience.

We offer a range of services that span general dentistry care, comprising dental examinations and hygiene sessions, as well as cosmetic dentistry remedies like teeth whitening.

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

Other duties include:

• Creating a welcoming environment for patients that sets them at ease from the outset
• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
• Answering the telephone, making appointments and collecting patient charges
• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Proficient computer skills
• A proven track record in a customer/patient focused reception environment
• Willing to demonstrate the highest levels of patient care
• The ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills
• Relevant experience gained in a general practice environment is desirable

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale
• Career progression opportunities within the group
• Recommend a friend bonus
• Professional Development – access to online training and educational assistance
• Wellbeing initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family friendly policies
• ‘You Days’ - a day off for moving house or getting married
• Birthday day off
• Service holidays
• Optical care
• Discounted dental treatments

Dollar Dental Care & Implant Centre – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.