Dental Nurse / TCO

Bupa; City Of London; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading dental care provider in London is seeking a qualified GDC Dental Nurse to join their team as a Treatment Coordinator. The role includes being the first point of contact for patients, managing treatment plans, and ensuring high standards of patient care. Candidates should be GDC registered with strong communication skills and clinical knowledge of dental treatments. A competitive salary and numerous benefits are offered in a supportive working environment.

Benefits

GDC registration fees covered

Fully funded CPD training

Access to a training platform

Discounts in over 7000 retailers

Employee referral scheme

Qualifications

• Extensive clinical knowledge of treatments provided within a healthcare setting.
• Previous experience of delivering an outstanding service in a customer facing role.
• CQC/GDC registered with knowledge of dental practice management systems desirable.

Responsibilities

• Be the first point of contact for new private patients.
• Deliver a high-quality service to ensure patient satisfaction.
• Coordinate dentist appointments throughout the treatment plan.
• Play a key role in the practice leadership team.

Skills

Strong communication skills

Clinical knowledge of treatments

Customer service experience

Stakeholder management

Education

GDC registration

CQC knowledge

Job description

Overview

Qualified GDC Dental Nurse – Treatment Coordinator position at Bupa Dental Care Woodford. Our Practice Manager, Ashish Bechra, is looking for a friendly, motivated, and professional Dental Nurse to join the team as a Treatment Coordinator.

We’d love to hear from you if you’re: GDC registered; preferably implant trained; flexible to work Saturdays.

What We Offer

• GDC registration – paid
• Indemnity cover included
• Ongoing CPD provided
• DBS check covered
• Uniform supplied
• Full-Time Role (38.25 hours)
• Working days and times: Monday 7:45 AM – 5:00 PM; Tuesday 9:45 AM – 7:00 PM; Wednesday 9:45 AM – 7:00 PM; Friday 7:45 AM – 5:00 PM; Saturday 8:45 AM – 2:30 PM

About Our Practice

Our modern, welcoming Woodford practice offers excellent facilities, a supportive team, and a vibrant community feel. With great transport links, plus cafés, shops, and green spaces nearby, it’s a great place to build your career in dental care.

Be part of something special with Bupa Dental Care Woodford—where your skills, career, and future can grow. Ready for your next step? Apply today and join our supportive, patient-focused team.

Here at Bupa Dental Care our people are at the heart of everything we do. For Treatment Coordinators we have created an environment where you can look forward to coming to work, feel empowered and collaborate with brilliant and talented experts. As a Treatment Coordinator you’ll work alongside an experienced practice team and have access to exceptional development opportunities.

Treatment Coordinator Responsibilities

• Be the first point of contact for new private patients and for existing patients expressing an interest in specialist treatments
• Confidently discuss the treatment and fees involved
• Deliver a high-quality service to ensure patient satisfaction and contribute to practice efficiency, effectiveness, and profitability
• Be a champion of customer satisfaction and coach team members on best practice
• Coordinate dentist appointments throughout the treatment plan
• Establish and maintain productive working relationships with all members of the practice team
• Play a key role in the practice leadership team, supporting and deputising for the Practice Manager

Your Skills And Experience

• Extensive clinical knowledge of treatments provided within a healthcare setting
• Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
• Previous experience of delivering an outstanding service in a customer facing role
• Proven strong stakeholder management skills with the ability to deal with a broad range of people
• CQC/GDC registered, and knowledge of dental practice management systems is desirable

Your Salary And Benefits

• A competitive starting salary with progression through training and development
• Fully funded CPD training, GDC registration, DBS and Professional Indemnity
• Established progression and development
• Contributory pension scheme
• Modern surgeries and dental software systems
• Access to a training platform with thousands of courses
• Discounts in over 7000 retailers, discounted gym membership and a day off for your wedding
• Access to a 24 hour GP through your phone, 24/7
• Early access to earned wages
• Earn up to £3,000 per referral in our employee referral scheme
• Uniform provided

Additional

We’re proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work, the Forbes World’s Best Employers, and the Inclusive Top 50 UK Employers list. To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and will offer interview/assessments to disabled applicants who best meet the minimum criteria for the role, with reasonable adjustments as needed.

Due to high interest, we can only contact shortlisted candidates. Good luck!