Overview
The apprenticeship in dental nursing is an 18-month government funded course by City & Guilds, a Level 3 Extended Diploma. Alongside your learning your job role within the practice will entail assisting dentists, sterilising & preparing equipment, reception duties and supporting patient experience.
Responsibilities
- Reception including answering the phone and greeting patients
- Dealing with patient queries
- Taking payments
- Booking appointments and follow ups
- Sterilising and preparing equipment for Dentists
- Recording and dealing with patient records
- Supporting patients wellbeing and dental experience
- Cleaning dental areas including chairs
- Managing stock of equipment and supplies
- Any other duties to support the Dentists and senior team to provide effective patient care
- Identify relevant and appropriate dental, oral, craniofacial, and general anatomy, recognising the diversity of anatomy across the patient population
- Evaluate the health risks of prescribed, non-prescribed and recreational drug use and misuse on oral and general health
- Evaluate the scientific principles underpinning the use of materials and Biomaterials, their limitations and selection, with emphasis on those used in dentistry
- Identify the signs of abuse, neglect or emotional trauma, explain local and national systems that safeguard the welfare of children and adults
- Identify the signs of normal and abnormal facial growth, physical, mental and dental development milestones and explain their significance
- Assess patients' levels of anxiety, experience, and expectations in respect of dental care and oral health
- Contribute to relevant special investigations and diagnostic procedures
- Undertake orthodontic assessment
- Obtain valid consent from patients explaining all the relevant factors and taking into account the legal requirements where appropriate within scope of practice
- Record an accurate and contemporaneous patient history
- Accurately record dental charting as carried out by other appropriate registrants
- Accurately record an oral health assessment
- Prepare records, images, equipment and materials for clinical assessment
- Process and manage dental radiographs and images
- Manage patient anxiety appropriately, effectively, and safely
- Monitor, support and reassure patients through effective communication and behavioural techniques
- Identify changes in the patient's reported oral health status and take appropriate action
- Make arrangements for follow-up care as prescribed by the operator
- Provide chairside support to the operator during treatment
- Prepare, mix and handle dental materials
- Identify and explain the risks within and around the clinical environment and manage these in a safe and effective manner
- Implement, perform, and manage effective decontamination and infection control procedures according to current guidelines
- Prepare and maintain the clinical environment including the instruments and equipment
- Identify, assess, and manage medical emergencies
- Provide patients/carers with comprehensive, personalised preventive advice, instruction, and intervention in a manner which is accessible, promotes self-care and motivates patients/carers to comply with advice and take responsibility to maintain and improve oral health
- Support the management of patients with acute oral conditions ensuring involvement of appropriate dental team members
- Adopt an evidence-based approach to clinical practice
- Communicate effectively and sensitively with patients, the public and colleagues in relation to care, health promotion and professional interactions
- Maintain contemporaneous, complete and accurate patient records in accordance with legal requirements and best practice
- Demonstrate respect, care, compassion, empathy and professionalism in all interactions
- Demonstrate effective team working and contribute to dental care for patients
- Where appropriate manage, refer or delegate work according to the scope of practice of the dental team
- Take a patient-centred approach and raise concerns about health, behaviour or professional performance where appropriate
- Comply with systems and processes to support safe patient care
- Act in accordance with current best practice guidelines and health and safety requirements
- Act within legal frameworks informing personal behaviour and the protection and promotion of patient health
- Demonstrate professional responsibility and maintain trust with patients, the regulator, and the wider community
- Work with colleagues to create a safe and supportive environment for patient and team wellbeing
- Lead or take professional responsibility where appropriate and support patients to access oral healthcare for diverse populations
- Treat patients and colleagues with dignity and respect, without discrimination
- Support patients to make informed decisions about care
- Demonstrate cultural competence and respect for diversity
- Provide the best possible outcomes by using knowledge and advocating for patient needs
- Speak up to protect others from harm
- Evaluate and apply evidence-based prevention and health promotion at community levels
- Contribute to healthcare communities and evaluate evidence base
- Utilise feedback for professional development and engage in reflective practice
- Develop and maintain professional knowledge and competence
- Demonstrate wellbeing strategies and continuous improvement activities
- Manage time and resources effectively
- Underpin patient care with a preventive approach supporting long-term oral/general health
- Identify relevant dental, oral, craniofacial, and general anatomy and recognise population diversity
- Evaluate health risks of drug use on health and dental outcomes
- Identify signs of abuse or trauma and safeguard welfare
- Obtain valid consent within scope of practice
- Accurately record patient history, dental charts and oral health assessments
- Prepare and manage records, images, equipment and materials for clinical assessment
- Process and manage radiographs and images
- Effectively communicate with patients in English or other languages, with interpreters where needed
- Provide personalised preventive advice to patients and carers
- Prepare and maintain the clinical environment and equipment
- Identify and manage medical emergencies
- Deliver patient care with safety and ethical considerations
- Adhere to infection control and decontamination procedures
- Provide chairside support during treatment
- Support orthodontic assessment and other relevant procedures
- Be prepared to progress into roles such as team manager, dental therapist, hygienist or orthodontic therapist with appropriate training
- Qualification: Level 3 Dental Nurse Apprenticeship Standard awarded City & Guilds
- Assessment: End Point Assessment (EPA) after completion of your Portfolio
- Functional Skills: English and/or maths (if needed)
- Delivery: Online study with weekly teaching sessions
- Off-the-Job Training: Provided and paid for by your employer
- Schedule: To be agreed upon; details coming soon