Delivery Supervisor

Booker Group; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading delivery service provider is seeking a Transport Supervisor in Cardiff. The role involves managing a busy delivery operation, leading a team to meet targets, and ensuring compliance with safety standards and company policies. Ideal candidates will have prior supervisory experience in a customer-focused environment and excellent communication skills.

Qualifications

• Experience in supervising a small to medium sized team in warehouse or transport.
• Experience in a customer focused environment.

Responsibilities

• Accountable for daily running of delivery operation.
• Lead team of drivers and pickers to achieve daily targets.
• Ensure compliance with company policies.
• Supervise safe working environment.
• Support delivery manager with vehicle compliance.

Skills

Excellent telephone skills

Customer service skills

Team leadership

Health & Safety awareness

Education

Management CPC

Job description

We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.

Ensure important management information is communicated out to all relevant team members

Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.

Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.

Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant

Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Experience of supervising a small to medium sized team, in either warehouse or transport

Experience of working in a customer focused environment

Management CPC would be advantageous