Delivery Operations Manager

Selco; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading builders warehouse in the UK is seeking an experienced Operations Manager to oversee multi-site transport operations. You will ensure compliance with transport legislation, manage budgets, and lead performance improvement initiatives. The ideal candidate will have a strong background in operational management, excellent stakeholder engagement skills, and a commitment to fostering employee development. Join a dynamic team that values safety and inclusion while enjoying a comprehensive benefits package.

Benefits

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Career Development Opportunities

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Qualifications

• Experience in managing multi-site transport operations.
• Strong understanding of transport legislation and compliance.
• Ability to train and develop team members.

Responsibilities

• Manage transport operations to ensure on-time and in-full deliveries.
• Monitor and optimise vehicle availability and performance.
• Support teams in improving operational efficiency.

Skills

Leadership

Transport Operations Management

Compliance Monitoring

Budget Management

Stakeholder Engagement

Job description

Operational Oversight

• Manage multi-site transport operations to ensure OTIF (On Time, In Full) delivery using the delivery management system
• Monitor vehicle availability, utilisation, and VOR status
• Conduct post-delivery analysis and support store teams in performance improvement
• Ensure full compliance with transport legislation, health & safety, environmental, and quality standards
• Lead operating centre audits and maintain compliance standards

Resource & Performance Management

• Plan and allocate transport resources to meet service, cost, and performance targets
• Implement and enhance transport systems and processes using best practice and continuous improvement
• Monitor KPIs including damage, tachograph offences, and PMIs
• Control maintenance budgets and review monthly repair costs
• Produce annual transport and capex budgets
• Manage vehicle data and lead fleet optimisation project.

People & Stakeholder Engagement

• Provide guidance and support to store delivery teams to uphold service excellence
• Train, coach, and review performance of store transport staff
• Build strong relationships with internal and external stakeholders
• Resolve transport issues, risks, and complaints, escalating where necessary
• Stay informed on transport trends and regulations, recommending improvements

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team, Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to‑earth individuals who bring a positive, team‑first attitude to everything they do!

We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast‑paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.

Benefits

• Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
• Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
• Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
• Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
• Free Breakfast - Start your day right with access to our in‑store and office pantries.
• Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
• Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
• Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
• EarlyPay - Access your earned wages before payday when you need them.
• Profit‑Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
• ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
• Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
• Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
• Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
• Life Assurance - Protection for your loved ones should the unexpected happen.
• Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
• Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier.