Debt Recovery Leader — UK Collections & Compliance

Vero HR; England; On-site; GBP 50,000 - 60,000; Full time

Job summary

A financial services group is seeking a Collections Manager to lead the UK collections team. This role involves managing debt recovery strategies, ensuring compliance with FCA regulations, and collaborating with various departments to enhance performance. Ideal candidates will have a proven track record in financial services collections management and the ability to drive results while fostering a compliant environment. The position offers a competitive salary and a robust benefits package, including annual leave and a pension scheme.

Benefits

Discretionary bonus scheme

Death in service – 4x annual salary

Pension contributions 4% employer, 5% employee

Employee Assistance Programme

Qualifications

• Proven experience in debt recovery and collections management within financial services.
• Strong leadership and communication skills, with the ability to influence at all levels.
• Excellent knowledge of UK collections law, GDPR, and AML regulations.

Responsibilities

• Lead and support the UK collections team to maximise recovery performance.
• Manage arrears accounts in line with company standards and FCA regulations.
• Oversee litigation and insolvency processes, liaising with solicitors and advocates.

Skills

Debt recovery expertise

Leadership skills

Strong communication skills

Knowledge of UK collections law

Commitment to compliance

Job description

A financial services group is seeking a Collections Manager to lead the UK collections team. This role involves managing debt recovery strategies, ensuring compliance with FCA regulations, and collaborating with various departments to enhance performance. Ideal candidates will have a proven track record in financial services collections management and the ability to drive results while fostering a compliant environment. The position offers a competitive salary and a robust benefits package, including annual leave and a pension scheme.