Data Governance Operations Lead

Aon Corporation; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global consulting firm is seeking a Data Governance Operations Lead in London to oversee the delivery of critical data and AI governance programs. This hybrid role requires extensive experience in delivery and change management, and expertise in stakeholder engagement. The successful candidate will manage cross-functional workstreams, communicate effectively with senior leadership, and ensure governance processes are adhered to. The firm values an inclusive workforce and offers comprehensive benefits, including Global Wellbeing Days.

Benefits

Comprehensive benefits package

Flexible working style solutions

Global Wellbeing Days

Qualifications

• Extensive experience in delivery management, program management, or change management roles.
• Experience leading complex programs with internal and external stakeholders.
• Ability to apply fact-based decision making to resolve project issues.

Responsibilities

• Oversee multiple, cross-functional workstreams ensuring successful delivery.
• Develop regular programme reporting and facilitate meetings for variating seniorities.
• Design and implement change management plans including stakeholder engagement.

Skills

Delivery management

Program management

Change management

Stakeholder engagement

Clear communication

Risk management

Education

PMP or PgMP certification

CCMP certification

Agile/Scrum certifications

Job description

Data Governance Operations Lead

This is a critical role to oversee the delivery and ensure that change is effectively driven across the organisation for our Data and AI Governance Programmes. This role will be responsible for managing the delivery of the second phase of the DG programme to drive engagement and adoption with colleagues across Aon and for delivering the AI Governance programme.

This role requires hands on working with the delivery teams, understanding the detail of the work and turning this into clear plans and communications as well as the ability to work with programme leadership and create messaging and narratives that are easily digestible for senior colleagues.

This will be a hybrid position working out of our London Office.

What the day will look like

• Portfolio Management: Oversee multiple, cross-functional workstreams, ensuring successful delivery within scope and timeframe
• Project Management: Develop regular programme reporting and facilitate meetings/forums for audiences of differing seniorities
• Change Management: Design and implement organisational change management plan, including stakeholder engagement and adoption plans
• Communication Expertise: Create clear communications that resonate with the target audience, from C-suite, down through the business, understanding how to craft simple, effective messaging strategies
• Stakeholder Management: Engage with senior colleagues and third parties responsible for each workstream to align delivery initiatives with business priorities and secure necessary support
• Risk & Governance: Ensure necessary governance, risk management, and quality assurance processes are followed on each workstream
• Performance Measurement: Align with workstream leads to ensure consistency in metrics and success criteria across the programme and include performance against these within regular reporting
• Vendor & Partner Management: Manage relationships with external vendors, partners and Aon colleagues to ensure optimal delivery outcomes and value realisation

Skills and experience that will lead to success

• Extensive experience in delivery management, program management, or change management roles
• Has created, managed and led complex programs with multiple internal and external stakeholders
• Has applied fact-based decision making to resolve issues within and between project teams
• Has worked on programmes intersecting business and technology/data, and can translate requirements that are easy to understand and execute for people in any area of the business
• Has developed change management plans for programmes with clear requirements aligned to an implementation plan and roadmap
• Has conducted change assessments to understand change readiness, identifying change risks and crafting mitigations
• Has proven ability to lead both waterfall and agile approaches to change management methodologies

Valuable Certifications

• PMP (Project Management Professional) or PgMP (Program Management Professional)
• CCMP (Certificate of Change Management Practitioner)
• Agile/Scrum certifications (SAFe Program Consultant - SPC, Certified Scrum Master – CSM)

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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