D365 CRM Product Lead | Hybrid London

Pearson Carter; Greater London; Hybrid; GBP 75,000; Full time

Job summary

A leading recruitment firm in London is seeking a CRM Product Lead to manage and enhance their Microsoft Dynamics CRM platform. You will drive user engagement, ensure system performance, and serve as the key liaison with developers and stakeholders. The ideal candidate has extensive experience in professional services, a proven record of driving tech adoption, and strong stakeholder engagement skills. This position offers a competitive salary and a hybrid work model.

Qualifications

• Extensive experience in a professional services environment.
• Strong track record in driving user adoption and engagement.
• Ability to translate business processes into CRM specifications.

Responsibilities

• Drive adoption and user engagement across teams.
• Own the product roadmap for Dynamics CRM.
• Liaise with internal developers and tech partners.

Skills

Microsoft Dynamics implementation

Stakeholder engagement

Change management

Agile methodologies

Technical acumen

Job description

A leading recruitment firm in London is seeking a CRM Product Lead to manage and enhance their Microsoft Dynamics CRM platform. You will drive user engagement, ensure system performance, and serve as the key liaison with developers and stakeholders. The ideal candidate has extensive experience in professional services, a proven record of driving tech adoption, and strong stakeholder engagement skills. This position offers a competitive salary and a hybrid work model.