Cycle Technician - Supervisor

Frasers Group; Grays; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in the UK is looking for a skilled bicycle mechanic to carry out repairs, assemble bikes, and provide excellent customer service. The ideal candidate has experience in bicycle mechanics and a strong knowledge of various bike brands. Flexibility to work evenings and weekends is required. This part-time role contributes to maintaining high standards in a busy workshop environment, ensuring every rider leaves confident in their bike.

Qualifications

• Experience repairing a wide range of bicycle types and components.
• Previous workshop experience as a mechanic/technician is highly desirable.
• Strong knowledge of bicycle brands, models, and components.

Responsibilities

• Carry out a wide range of bicycle repairs, including brake adjustments and drivetrain maintenance.
• Assemble new bicycles to manufacturer guidelines.
• Conduct service consultations, diagnosing issues, and providing clear repairs.
• Support customers in selecting parts, upgrades, and accessories.
• Perform safety inspections and maintain high standards of quality control.
• Organise the workshop managing spare parts, tools, and stock efficiently.

Skills

Bicycle mechanics

Customer service

Detail-oriented

Job description

What Youll Be Doing

Carrying out a wide range of bicycle repairs including brake adjustments gear tuning wheel truing drivetrain maintenance and suspension servicing.

Assembling new bicycles to manufacturer guidelines and ensuring theyre safe and ready for sale.

Conducting service consultations with customers diagnosing issues and providing clear repair recommendations and estimates.

Supporting customers in selecting the right parts upgrades and accessories for their bikes.

Performing safety inspections to highlight and resolve potential issues.

Maintaining high standards of quality control so every repair meets our safety and service expectations.

Organising the workshop managing spare parts tools and stock efficiently.

Delivering excellent customer service explaining repairs offering advice and ensuring every rider leaves confident in their bike.

Qualifications : About You

Skilled in bicycle mechanics with experience repairing a wide range of bike types and components.

Previous workshop experience as a mechanic / technician is highly desirable.

Strong knowledge of bicycle brands models and components.

Detail-focused with a commitment to quality and safety.

Confident communicator with great customer service skills.

Able to work independently and collaboratively within a team.

Physically able to work on your feet and lift bikes when needed.

Flexible to work evenings and weekends in line with store hours.

Additional Information :

Since 1921 Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store our passion for bikes has never changed. Knowledge passion and value are in our DNA and today we continue to support riders of all levels from first-timers to experienced cyclists.

Remote Work : No

Employment Type : Part-time

Key Skills

• Business Development
• Apprentice
• Asset Management
• ABAP
• IT Strategy
• Manufacturing

Experience : years

Vacancy : 1