Customs Coordinator

CEVA Logistics; Felixstowe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global logistics provider in Felixstowe is seeking a Customs Coordinator to manage customs clearances for varied freight customers. The ideal candidate will have prior experience in customs roles, strong attention to detail, and excellent communication skills to ensure compliance and customer satisfaction. Join the team for a rewarding career with a culture of development and growth.

Benefits

Competitive annual leave

Pension and life assurance

Employee benefits platform with discounts

Qualifications

• Experience working in a Customs role or similar is essential.
• Strong ability to communicate effectively with customers.
• Proactive in maintaining compliance and best practices.

Responsibilities

• Manage customs clearances for Air, Ocean, and Road Freight customers.
• Claim inventory links and add to customs entries accurately.
• Build and maintain long-lasting relationships with customers.

Skills

Attention to detail

Customer relationship management

Multi-tasking

Education

Experience in Customs Administrator or Customs Coordinator role

Tools

Destin8

CNS systems

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Our growing Customs team based in Felixstowe is looking for an experienced Customs Coordinator to support with customs clearances for our Air, Ocean, and Road Freight customers.

You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification.

WHAT ARE YOU GOING TO DO?

Reporting into the Customs Team Leader, you will work alongside your colleagues to ensure all customs clearances are actioned on goods entering and exiting the UK, typically coming from/to European Countries for a multitude of different customers.

You will utilise Destin8 and CNS systems to claim inventory links to add to the customs entry, ensuring a high level of attention to detail and accuracy is maintained to prevent any errors or oversights on documentation.

This role will require regular communication and engagement with the customers, so you’ll need to build and maintain first‑class, long‑lasting relationships with them and be on hand to support at each stage of the process.

This role follows a 4-on/4-off shift pattern, with working hours from 06:00 to 18:00.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will need to come with experience working in a Customs Administrator or Customs Coordinator role (or similar) and be confident working in a role that services a large and varied customer base. You’ll need to understand and implement best practice within your role to ensure compliance is maintained, being proactive and efficient in your communication with customers, and be able to multi‑task in a fast‑paced environment whilst maintaining accuracy and attention to detail.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.