Customized Career Coach

Douglas College; Langley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A reputable educational institution in Langley is seeking a Customized Career Coach to support clients in job search activities and build relationships with employers. This position involves creating tailored job opportunities for clients, analyzing labor market data, and providing ongoing guidance for sustainable employment. The ideal candidate has a Bachelor’s degree and relevant experience in job coaching and assessment. Competitive hourly pay and hybrid work arrangements are offered.

Benefits

Transit-accessible campuses

Hybrid work arrangements for eligible positions

Excellent Health and Dental Benefits for eligible positions

Defined-Benefit Pension Plan for eligible positions

Professional Development opportunities

Access to Fitness Centres and Classes

Qualifications

• Experience in assessing complex client needs and interpreting clinical assessments.
• Demonstrated ability in delivering customized employment and job coaching services.
• Proven track record working with individuals with complex barriers to employment.

Responsibilities

• Build relationships with employers to create job opportunities.
• Support clients in job search activities and provide follow-up support.
• Organize events to enhance employment opportunities.

Skills

Client needs assessment

Job coaching

Communication skills

Labour market analysis

Education

Bachelor’s degree or equivalent

Job description

$30.91 to $33.46 per hour. Salary is based on education and experience.

The Opportunity

The WorkBC Langley Customized Career Coach will initiate and build relationships with employers and source work experience placements and community attachment opportunities for clients. They will support clients in job search activities to secure work experience, volunteer positions and paid employment opportunities.

They will also provide follow-up support to clients at the workplace to ensure that clients maintain sustainable employment.

Responsibilities

• Create new jobs, carve existing jobs and create opportunities customized to the abilities and competencies of clients;
• Complete Discovery, Employment Profiles and create unpaid work experience opportunities;
• Assess and refer for specialized assessments when needed to facilitate development of an Action Plan;
• Interpret results of the specialized assessments and recommend next steps;
• Promote the benefits and employment support services of Langley WorkBC programs to employers in targeted industry sectors, the local business community, industry associations, and relevant community agencies;
• Manage and respond to client referrals and client engagement reporting using ICM (Database) Service Request guide
• Analyze and utilize current local labour market information to source employment opportunities for participants;
• Conduct active program marketing and recruitment activities;
• Coach and support participants as they look for work;
• Assist employers with on boarding and the development of training;
• Provide ongoing guidance, and follow up support and assistance to both employers and clients in volunteer and employment placements;
• Monitor client progress, conduct routine follow-up activities and provide ongoing client support.
• Maintain records of participant progress and provide updates through monthly reports and regular team meetings;
• Consistently review client outcomes against performance targets, contributing strategies to ensure program targets are met;
• Initiate, promote, organize and host a wide range of industry/employer events to enhance participant employment opportunities;
• Participate in the creation of a strategic marketing plan for Langley WorkBC;
• Initiate, develop and source marketing resources for the Work BC Centre.

Reporting, Tracking and Teamwork Activities

• Keep detailed records of all participants/employer as required by Douglas College and the Funders. Provide statistics and reports as required;

Team Responsibilities

• Participate in regular team meetings, strategic planning and program review sessions as scheduled;
• Foster positive, productive working relationships and work collaboratively to contribute to a positive work environment based on mutual respect.

Quality Assurance

• Work to Training Group’s Quality Management System, ISO9001:2015 standard.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes
• Bachelor’s degree or equivalent combination of education, training, employment and career counselling, vocational counselling certifications;
• Demonstrated experience in:
  • Assessing complex client needs in specialized areas, such as physical limitations, developmental disabilities, mobility skills, and cognitive, social and emotional barriers;
  • Interpreting clinical assessments;
  • Delivering customized employment, job coaching and job development services;
  • Conducting Disability-related needs assessments and interpreting Specialized Assessments or clinical assessments;
  • Working with individuals with complex barriers to Employment and a broad range of cultural backgrounds;
  • Identifying Assistive Technology solutions for Persons with Disabilities; and
  • Building partnerships with stakeholders and employers.
• Current local labour market knowledge across a range of industry sectors;
• Strong oral and written communication and interpersonal skills;
• Proven ability to successfully work within a multi-faceted program, and meet targets and deadlines;
• Access to a car and a BC Driver’s License is mandatory;
• Satisfactory completion of a criminal record check.

Additional Information

This contract position is 40 hours per week located at the WorkBC Langley and Aldergrove offices. Working hours are Monday to Friday 9:00am-5:00pm, but will require occasional evening shifts until 6:30pm (Wednesdays and Thursdays) and occasional Saturdays from 10:00am – 3:00pm.

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.

All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.

At Douglas College, we believe in a personal touch and the importance of genuine interactions. Every application is carefully reviewed by a member of our team without the use of AI tools.

Supplemental Questions

• Are you legally eligible to work in Canada?
  • Yes
  • No
• If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
  • Yes
  • No
  • Not Applicable
• If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).

  (Open Ended Question)

• Are you a current or former Douglas College employee/student?
  • Current employee
  • Former employee
  • Current student
  • Former student
  • None of the above
• If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)

  (Open Ended Question)

• How did you first find out about this employment opportunity?
  • Douglas College Careers Site
  • LinkedIn
  • Indeed
  • Social Media (Facebook, Instagram)
  • Personal Referral
  • Agency Referral
  • Professional Association Website
  • Colleges and Institutes Canada (CICAN)
  • Canadian Association of University Teachers (CAUT)
  • Douglas College CareerHUB
  • Career Fair or Other Hiring Event
  • Other
  • Glassdoor
• Employees are required to report to the college in person, promptly and reliably, as required by their position. To meet this obligation, they must reside within a commutable distance to the college for the duration of their employment. Please confirm that you can fulfill this requirement.
  • Yes, I can fulfill this requirement
  • No, I cannot fulfill this requirement