Customer Team Leader

Co-op; Hatching Green; On-site; GBP 80,000 - 100,000; Part time

Job summary

A community-focused retailer is seeking a Customer Team Leader in Harpenden, England. In this part-time position, you'll lead a dedicated team, delivering exceptional customer service while supervising store tasks. Enjoy competitive pay of £13.99 per hour, 36 days of holiday, and various benefits including healthcare services and a 30% discount on store products. Join us to make a difference in the community while enhancing your career.

Benefits

36 days holiday

Pension with 10% contribution

Access to virtual healthcare services

30% discount on store products

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Dedicated support for career growth.
• Friendly and cooperative work environment.

Responsibilities

• Lead store team and coach Customer Team Members.
• Deliver great customer service and manage store tasks.
• Supervise and deputize for the Store Manager.

Skills

Leadership

Customer service

Teamwork

Job description

Overview

Customer Team Leader. Location: 138-144 Lower Luton Road, Batford, Harpenden, AL5 4HA. Pay: £13.99 per hour. Contract: 24 hours per week + regular overtime, permanent, part time. Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!). You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.