Customer Support (Automotive)

EllisKnight International Recruitment; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is seeking an experienced customer support officer to join a busy automotive headquarters in Reading. The role involves supporting customers throughout Europe, assisting with data analysis, and requires a strong level of computer literacy, especially in Excel. The successful candidate will work full time in the office initially and then shift to a hybrid model. Language skills are a plus, and a UK driving license is desirable. Immediate applications are encouraged.

Qualifications

• Strong level of computer literacy, particularly with Excel.
• Open to further development into Team leader or junior project manager roles.

Responsibilities

• Support customers throughout Europe in various languages.
• Assist senior manager with basic data analysis and comparisons.
• Visit other sites in the UK and abroad if necessary.

Skills

Computer literacy

Excel (Formulas, pivot tables)

Language skills (Spanish/Italian)

Job description

Description

We are looking for an experienced customer support officer to join this busy automotive headquarters based in Reading.

Key requirements are that you have a strong level of computer literacy in particular with Excel (Formulas, pivot tables etc).

The successful candidate will work full time in the office duriong training / probation and then move to a hybrid working structure.

The role will be supporting customers throughout Europe and in many languages, translated via online tools. They will be expected to help the senior manager in other tasks including basic data analysis and comparison- vlookups, IF formulas etc. and visit other sites both in UK and abroad if necessary.

A UK driving license would be desirable as they have a pool car onsite for business use.

We are ideally looking for candidates who are open to further development into a Team leader or junior project manager role so any experience of this previously will be beneficial.

Most of the orders come out of Spanish and Italian speaking warehouses- hence language skills would be a benefit but not a necessary.

Please apply for an immediate decision. Due to the nature of this work we can only consider applicants with the full right to work and remain long term in the UK. We cannot consider PSW visas or candidates that need sponsoring.