Customer Support Administrator

Interaction Recruitment; Nuneaton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Customer Services Administrator to join their team in Nuneaton. In this full-time role, you will provide exceptional customer service, handle enquiries, and process sales orders. Ideal candidates will have prior experience in customer service and administration, with a proactive and enthusiastic approach. The position offers a temporary contract with the potential for permanence.

Qualifications

• Previous customer service and administration experience is essential.
• Ability to multitask in a fast-paced environment with high attention to detail.
• Enthusiastic and dynamic personality with a proactive attitude.

Responsibilities

• Respond to customer enquiries efficiently and accurately.
• Provide an elevated level of customer service.
• Process sales orders including pricing and delivery.

Skills

Customer service experience

Administration experience

Multitasking

Attention to detail

Proactive attitude

Job description

Overview

Customer Services Administrator - TEMPORARY TO PERMANENT

Full Time • Hours: Monday to Fridays 8:00am to 5:00pm • Location: Lutterworth

Our client is looking for a dynamic and enthusiastic Customer Services Administrator to join the team and support the Customer Services Administration team on a day-to-day basis. You will act as a core team member and assist with daily Customer Service and Administration tasks within a fast-paced environment.

Responsibilities

• Respond to customer enquiries efficiently and accurately in a timely manner.
• Provide an elevated level of customer service as a Customer Services Administrator.
• Process sales orders including pricing, shipment dates and product delivery.
• Liaise with customers via telephone and email.
• Prioritise own workload and multitask within a busy office environment.
• Coordinate and monitor invoice queries ensuring process times are adhered to.
• Undertake other ad hoc duties as assigned by your manager.

Candidate / Requirements

• Previous customer service and administration experience is essential.
• Ability to multitask in a fast-paced environment with high attention to detail.
• Enthusiastic and dynamic personality with a proactive attitude.
• A natural ability to quickly develop a conversational relationship.

Job Details

• Job Title: Customer Support Administrator
• Company: Interaction Recruitment
• Location: Nuneaton, Warwickshire
• Posted: Sep 10, 2025
• Closes: Oct 11, 2025
• Sector: Administration
• Contract: Temporary
• Hours: Full Time