Customer Success & Trade Advisor

B&Q; Leominster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A home improvement retailer in Leominster is seeking a TradePoint counter representative to engage with trade members, understand their needs, and recommend products. The ideal candidate will possess strong communication skills and teamwork abilities. Along with a competitive salary, benefits include an award-winning pension scheme, generous holiday allowance, and wellness supports. This role requires flexibility to work varied hours, including weekends and holidays.

Benefits

Competitive salary

Award-winning pension scheme

Generous holiday allowance

Employee Assistance Programme

Colleague wellbeing benefits

Qualifications

• Ability to communicate effectively with colleagues and customers.
• Experience in building relationships with customers.
• Flexible to work on a rota including weekends and bank holidays.

Responsibilities

• Deal with trade members and recommend products and services.
• Help trade members get value through promotions.
• Contribute to team goals and continuously develop skills.

Skills

Great communicator

Team worker

Relationship building

Adaptability

Job description

A home improvement retailer in Leominster is seeking a TradePoint counter representative to engage with trade members, understand their needs, and recommend products. The ideal candidate will possess strong communication skills and teamwork abilities. Along with a competitive salary, benefits include an award-winning pension scheme, generous holiday allowance, and wellness supports. This role requires flexibility to work varied hours, including weekends and holidays.