Customer Service Personal Banker — 6-Month Training & Growth

NatWest Group; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading banking institution is looking for a Customer Service Personal Banker in Dumfries. In this role, you will be the first point of contact for customers, providing outstanding service and support to help them achieve their financial goals. You will perform banking tasks such as payments and balance enquiries, and will undergo comprehensive training to enhance your skills. The position offers a competitive salary starting at £26,010 and various benefits including generous holiday entitlement and a flexible reward programme.

Benefits

Flexible reward programme

Generous holiday entitlement

Monthly contribution to retirement fund

Qualifications

• Motivated and driven to develop your career with a customer-centric approach.
• Ability to thrive under pressure and determination to improve service.
• Commitment to develop new skills and responsibilities.

Responsibilities

• Guide and support customers in achieving their financial goals.
• Complete general banking requests such as payments and transfers.
• Provide outstanding service in every interaction with customers.

Skills

Customer service

Strong communication skills

Attention to detail

Interpersonal skills

Job description

A leading banking institution is looking for a Customer Service Personal Banker in Dumfries. In this role, you will be the first point of contact for customers, providing outstanding service and support to help them achieve their financial goals. You will perform banking tasks such as payments and balance enquiries, and will undergo comprehensive training to enhance your skills. The position offers a competitive salary starting at £26,010 and various benefits including generous holiday entitlement and a flexible reward programme.