Customer Service Manager

Hariley Solutions; Appleton Thorn; On-site; GBP 26,000 - 27,000; Full time

Job summary

A customer service provider is seeking a reliable Customer Service Advisor for a permanent role in Appleton Thorn. This position is ideal for individuals who thrive in a fast-paced environment and possess strong communication skills. Responsibilities include handling customer inquiries, providing accurate information, and maintaining records. Candidates with prior customer service experience and a proactive attitude will be most successful. This role offers competitive pay, flexible shifts, and opportunities for career growth.

Benefits

Competitive salary

Supportive team environment

On-site parking

Opportunities for career development

Qualifications

• Experience in a customer service or contact centre environment is preferred.
• Proactive and friendly approach to customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Handle customer inquiries via phone and email.
• Provide accurate information and resolve issues efficiently.
• Log all communications and update customer records.

Skills

Strong communication skills

Problem-solving skills

Customer interaction

IT systems proficiency

Job description

Location: Appleton Thorn, WA4
Salary: £26,000 - £26,416 per annum
Shifts: Day and Night Shifts Available
Days & Nights

We are currently seeking a reliable and customer-focused Customer Service Advisor to join our clients team in Appleton Thorn (WA4). This is an exciting opportunity to work in a fast‑paced environment where your communication skills and attention to detail will make a real difference.

WE WILL ACCEPT STUDENTS LOOKING FOR SUMMER WORK

What You’ll Do:

• Handle customer inquiries via phone, email, and internal systems
• Provide accurate information and resolve issues efficiently
• Log all communications and update customer records accordingly
• Liaise with internal teams to ensure timely and effective resolution of queries
• Maintain a professional and positive attitude at all times

What We’re Looking For:

• Previous experience in a customer service or contact centre environment
• Strong communication and problem‑solving skills
• A proactive and friendly approach to customer interaction
• Ability to work both independently and as part of a team
• Comfortable with IT systems and data entry

Shift Details:

• Day and night shifts available (flexibility required)
• Full‑time, permanent position

Benefits:

• Competitive salary (£26,000 - £26,416 per year)
• Supportive team environment
• On‑site parking
• Opportunities for career development and training

To apply please call Hariley Solutions on (phone number removed)