Customer Service & Logistics Coordinator

Arjo; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare solutions provider in Cardiff is looking for a Customer Service Coordinator to manage sales orders and logistics coordination. This role requires excellent communication and problem-solving skills, proficiency in Microsoft Office, and the ability to handle inquiries while ensuring exceptional customer service. You will be responsible for timely order processing, documentation, and liaising between departments. Join us to make a difference in supporting individuals with mobility challenges.

Benefits

Competitive package

Training and development opportunities

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Accurately and efficiently process UK sales orders, service repairs, and product returns.
• Coordinate and arrange the despatch of UK consignments.
• Prepare and process all necessary despatch documentation.

Skills

Excellent written and verbal communication skills

Strong organisational and time management skills

Proficiency in Microsoft Office Suite

Strong attention to detail

Excellent customer service skills

Strong problem-solving and decision-making skills

Education

Good general education

Job description

A healthcare solutions provider in Cardiff is looking for a Customer Service Coordinator to manage sales orders and logistics coordination. This role requires excellent communication and problem-solving skills, proficiency in Microsoft Office, and the ability to handle inquiries while ensuring exceptional customer service. You will be responsible for timely order processing, documentation, and liaising between departments. Join us to make a difference in supporting individuals with mobility challenges.