customer service field agent driving Burton on Trent

Randstad Business Support - London; Burton upon Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government organization in Burton upon Trent is seeking a Customer Service Field Agent. You will support participants in the ONS survey by visiting residents within a 40-mile radius. The role offers flexible hours, a pay rate of £12.55 per hour, and allowances for fuel and meals. Candidates must have a full UK driving license and one year of experience. This position is ideal for someone who can work independently and has good communication skills.

Benefits

Fuel Allowance

Meal Allowance

Flexible Hours

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving license and your own car (business car insurance required).
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Support participants in the ONS survey by visiting specific residents.
• Encourage survey completion, providing guidance and support.
• May be required to enter the home and support customers.

Skills

Strong communication skills

Independence

Basic tech skills

Knowledge of Microsoft Excel

Knowledge of Google spreadsheets

Job description

Your life has many chapters. Let your career be one that fits the story.

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, May be required to enter the home and support customers with their surveys, helping to shape UK policies and improve communities.

Company: Office For National Statistics

Location: Burton on Trent

Why You'll Love This Role:

• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional saturday's
• Contract: 1 year

What You'll Need:

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good Knowledge on Microsoft Excel and Google spreadsheets.
• DBS check or proof of one completed in the past 3 months

If interested, please contact me at 01622 585980 or send your updated CV at dharanikumar. b @ randstad. co. uk

Randstad Business Support is acting as an Employment Business in relation to this vacancy.