Customer Service Executive

Pertemps Contracts; Nuneaton and Bedworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority is seeking a Customer Service Executive to provide support in Nuneaton. The role involves answering calls, greeting visitors, and assisting with meetings. Ideal candidates are customer-focused with good emotional intelligence and own transportation. This position offers a pay rate of £12.47/hour and the potential for a permanent role.

Qualifications

• Passionate about delivering first class customer service.
• Own transport due to the nature of the role.
• Able to prioritize own workload.

Responsibilities

• Supporting two sites in Nuneaton and one in Rugby.
• Answering the phones and greeting visitors.
• Assisting with organizing meetings and diary management.
• Distributing post and updating databases.
• Performing ad-hoc duties as needed.

Skills

Customer service skills

Emotional intelligence

Time management

Job description

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for an Business Centre Support Officer to join our client, a West Midlands based Local Authority.

Job Title: Customer Service Executive

Pay rate: £12.47ph

Duration: Temporary ongoing (could become permanent for the right candidate)

Company: Warwickshire County Council

Hours: Monday to Friday-37 hours

Location: Nuneaton based.

Start Date: ASAP

What does the job entail?

On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Business Centre Support Officer to join their Nuneaton based team. This is a high-profile post and would be an ideal opportunity for someone who has worked within a customer facing role, that is looking to gain experience of working for the Council.

You will achieve this by :

• Supporting two sites in Nuneaton and one in Rugby (mileage paid when required to go to Rugby)
• Answering the phones and greeting visitors to their centres
• Assisting with organising meetings and diary management
• Distributing post and updating their databases
• Any ad-hoc duties (this is a very varied role)

What are we looking for in the ideal candidate?

• Own transport due to the nature of the role
• Passionate about delivering first class customer service
• A good level of emotional intelligence
• Able to prioritize own workload

About us and our client

As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.

Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are :

• High performing
• Collaborative
• Customer focused
• Accountable
• Trustworthy