Customer Service - English speaking - 100% remote in Greece

Halvia Talent; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Customer Service Agent to join their team remotely. This role involves helping customers through various channels and resolving their queries. The company offers generous relocation support to Greece, a competitive salary with extra bonuses, health care benefits, and professional development opportunities. Ideal candidates have strong English skills and a passion for customer care.

Benefits

Relocation support

Competitive salary

Health care benefits

Paid training

Free online Greek language courses

Qualifications

• Fluent in English, both written and spoken.
• Customer support experience is preferred but not necessary.

Responsibilities

• Handle customer queries via phone, messages, and email.
• Resolve issues related to orders, refunds, and delivery.
• Provide empathetic customer service support across all channels.

Skills

Strong English skills

Attention to detail

Problem-solving

Job description

Position

Customer Service Agent

Work Model

100% remote

Location

Greece

Employment type

Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because :

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.