Customer Service Champion - Growth, Great Benefits & Training

Moneypenny; Wrexham; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading communication management company in Wrexham seeks a Customer Service Representative to handle calls and provide excellent customer service. The role offers a permanent contract with a starting salary of £25,100, rising to £25,600 after 6 months. Enjoy benefits like mental health support, comprehensive training, 33 days of annual leave, and access to a well-being room. The position requires a confident telephone manner and the ability to multitask in a fast-paced environment.

Benefits

33 days annual leave

Mental health support

Access to on-site gym

Subsidised meals

Comprehensive training

Epic parties

Qualifications

• Resilient yet compassionate nature to handle high volume calls.
• Excellent customer service skills over the phone.

Responsibilities

• Handle a variety of calls and enquiries across multiple sectors.
• Answer queries and relay messages accurately.

Skills

Confident telephone manner

Empathetic listening

Multi-tasking

Problem-solving

Computer skills and data entry

Job description

A leading communication management company in Wrexham seeks a Customer Service Representative to handle calls and provide excellent customer service. The role offers a permanent contract with a starting salary of £25,100, rising to £25,600 after 6 months. Enjoy benefits like mental health support, comprehensive training, 33 days of annual leave, and access to a well-being room. The position requires a confident telephone manner and the ability to multitask in a fast-paced environment.